Day 1: Managing Yourself – Building the Foundation
The first day focuses on understanding the transition into management, exploring individual management styles and developing the personal capabilities needed for effective leadership.
Welcome, Learning Objectives and Course Context
Introduction to the course structure and learning journey
Identifying individual learning objectives
Reviewing the programme's expected outcomes and overall context
Topic 1: Setting the Stage – Your Path to Management
Reflecting on the transition into a management position
Understanding the mindset changes associated with becoming a manager
Identifying common challenges in a first management role
Topic 2: Navigating Your Role – From Colleague to Manager
Exploring the differences between management and leadership
Understanding the responsibilities associated with each role
Learning how to balance management and leadership approaches
Topic 3: Shaping Your Style – Building Trust and Empathy
Exploring emotional intelligence
Developing self-awareness and empathy
Using practical tools to build authentic, trust-based relationships
Topic 4: Adapting Your Style – Meeting Needs and Contexts
Recognising different management approaches
Understanding the changing needs of individuals and teams
Adapting management styles to specific situations and team requirements
Day 2: Managing Teams – Driving Performance
The second day explores team dynamics, effective delegation, employee motivation, coaching and performance management.
Warm-up and Review of Day 1
Revisiting the previous day's key learning points
Reflecting on practical insights
Preparing for the second day's activities
Topic 5: Building Strong Teams – Understanding Dynamics
Introducing Tuckman's Team Development Model
Analysing team behaviours and development stages
Identifying approaches to improve team performance
Topic 6: Empowering Your Team – Delegation and Motivation
Exploring effective delegation strategies
Recognising individual employee needs
Adapting motivation techniques to different team members
Topic 7: Coaching for Growth – Developing Your Team
Practising coaching techniques
Building trust through coaching conversations
Supporting individual and professional development within the team
Topic 8: Performance Management – Aligning with Organisational Goals
Establishing clear performance objectives
Providing effective feedback
Managing difficult conversations
Aligning individual performance with organisational goals
Day 3: Managing in the Modern Workplace – Looking Forward
The final day focuses on managing modern working arrangements, developing business awareness, leading change and maintaining long-term personal growth.
Warm-up and Review of Day 2
Reviewing key insights from the second day
Reflecting on learning and practical applications
Preparing for the final sessions
Topic 9: Managing Hybrid Teams – Balancing Performance and Wellbeing
Exploring effective hybrid team management strategies
Building trust and engagement across remote and office-based teams
Supporting employee wellbeing while maintaining performance
Topic 10: Business Acumen – Making Informed Decisions
Understanding essential budgeting principles
Exploring risk management approaches
Developing data-driven decision-making skills
Topic 11: Managing Change – Navigating Uncertainty
Learning how to lead teams through organisational change
Understanding employees' emotional responses to change
Applying change management strategies during uncertain situations
Topic 12: Sustaining Personal Growth – Mindset and Balance
Creating a personal development plan
Evaluating work-life balance
Aligning everyday responsibilities with long-term career objectives
Final Action Planning and Review
Completing a personalised 90-day management roadmap
Reflecting on the programme's main learning points
Preparing to apply new management skills in the workplace
