ITIL® 4 Foundation Training in Ireland

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Fundamentals
  • Price: From €2,515+VAT
We can host this training at your preferred location. Contact us!

The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world

ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.

The course comprises interactive learning sessions, exercises that reinforce the knowledge gained and practice exam questions. In preparation for taking the exam, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.

Target audience

This course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT Services in any organisation.

ITIL v4

Course materials

Learners undertaking this course will be provided with an eBook of the official course manual to support their learning, instructions on how to access the eBook will be provided with the course joining instructions. Please ensure you bring a device such as a mobile phone, tablet or laptop to access your course material on, as you will need this for use in the evenings to help with knowledge retention and exam preparation.

Mobile devices are not required for use in the classroom itself. For open book exams learners are permitted to use a second device to access the official course manual, the use of dual monitors is not permitted during the exam.

ITIL 4 Foundation Certificate pre-course work

You will be provided with pre-course work by email prior to attending the course. Your success on the course will be enhanced by close attention to these pre-course materials. It is recommended that you spend 1 hour working through the pre-course work.

If you have not received your pre-course work within one week of the start of your course, please contact your Account Manager or info@qa.com.

Proof of identification

In order to be eligible to take the associated exam, you are required to provide a valid, government-issued photo ID with a valid signature (e.g. a driving licence or passport), prior to sitting your exam. Failure to produce this ID will result in your examination unable go ahead and you will be subject to charges from the Exam Board.

Reasonable adjustments policy

The exam provider allows additional time for candidates who have a disability or whose native language differs to that of the examination paper. Full details and how to apply can be found here www.qa.com/axelosexams. At least two weeks' notice will be required for processing this request.

Learners failing to advise QA and provide evidence when requested, may not be allowed the additional support offered via the policy. QA Exam Administration can be contacted by email exam.admin@qa.com or by phone 44(0) 1793 696162.

At the end of this three-day course, attendees will have an understanding of the following:

  • Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps and other practices, and how these enable business value to be co-created.
  • The seven guiding principles of ITIL 4
  • ITIL service value system
  • The four dimensions of service management
  • The ITIL practices with a focus on 15 of these, of which 7 will be covered in detail

Course Timings

09:00am - 16:30pm

  • The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation.
  • The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
  • ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
  • The exam is not automatically scheduled as a part of the course delivery. Course attendees are given a code to redeem and are required to schedule the exam, with PeopleCert, at a time that is most convenient to them. However, should an attendee wish to book the exam before they attend the course then this can be booked from 3pm onwards on day 3 of the course.
  • PeopleCert exams take place remotely via PeopleCert Online Proctoring. When booking your exam please ensure that it is for a time after the course has concluded. You will be required to download and install ExamShield and conduct a compatibility test prior to sitting the exam.



Contact us for more detail about our trainings and for all other enquiries!

After the publication of ‘ITIL Version 3 (V3)’, AXELOS revised this version and embraced the latest trends in service management. ITIL 4 released in February 2019 providing more flexibility to design tailor-made processes.
The ITIL 4 Foundation certification serves as an introduction to ITIL 4 stages allowing candidates to better understand IT service management as an end-to-end business guide for the development, distribution, and continuous improvement of technology-enabled services and goods.
You can gain your ITIL 4 certification by participating in the exam. You can take the exam online after you enroll in the course or by yourself. ITIL 4 Foundation training is highly recommended before taking the exam.
ITIL 4 training and certification are comprehensive processes and attendees should have good knowledge of these. You can contact us to get more information about ITIL 4 Foundation training and the ITIL 4 Foundation practice exam.

Upcoming Trainings

Join our public courses in our Ireland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
17 June 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom
19 June 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom / Virtual Classroom
20 June 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom / Virtual Classroom
24 June 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom / Virtual Classroom
26 June 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom / Virtual Classroom
01 July 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom / Virtual Classroom
03 July 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now
Classroom
08 July 2024
Dublin, Belfast, Cork
€2,515 +VAT Book Now

Related Trainings

ITIL® 4 Foundation Training Course in Ireland

Ireland is an island nation located in northwestern Europe. Its history is shaped by its position as a former British colony, as well as its rich cultural heritage, which includes a long tradition of storytelling, music, and dance. Ireland gained independence from Britain in 1922 and has since become a modern, prosperous country.

Today, Ireland is known for its beautiful landscapes, rich cultural heritage, and friendly people. Popular cities within the country include Dublin, Cork, and Galway, each with their own unique charm and character. The population of Ireland is estimated to be around 5 million people, with English and Irish being the two official languages. Ireland is also home to a vibrant tech sector, with many global tech companies choosing to locate their European headquarters in Dublin. With its mix of tradition and modernity, Ireland is a popular destination for visitors from all over the world.

Choose from our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Our highly skilled instructors will deliver hands-on training and valuable insights at a location of your choice within Ireland.
Dublin is considered the technology center of Ireland. It is home to a thriving tech industry, with many global tech giants such as Google, Facebook, and Microsoft having their European headquarters in the city. Dublin's reputation as a tech hub is due in part to its favorable business environment, with a low corporate tax rate and a skilled workforce that is well-educated in science, technology, engineering, and mathematics (STEM) fields.

Dublin has also been proactive in supporting the growth of the technology sector, with initiatives such as the Dublin Commissioner for Startups and the Dublin Tech Summit, an annual event that brings together technology leaders from around the world.
We are one of the best! Bilginç IT Academy offers online, live virtual and classroom trainings in Ireland. We are delighted to assist market leaders as they shape the ever-changing and evolving digital landscape. We adapt new generation training methodologies to Ireland's needs. Enroll now and take your tech team to new heights.
Bilginç IT Academy’s coding classes in Ireland can help your team reach its full potential. Our courses, which are intended for tech firm employees, provide hands-on training in the most recent coding languages and frameworks, giving your team the knowledge they need to advance your company. Take your tech team to greater levels by enrolling right away.
By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.