Mastering Prompting for Your Role is a full-day, practical workshop for professionals who want to achieve more accurate, consistent, and useful results from generative AI in their day-to-day work.
Moving beyond basic prompt writing, the course introduces advanced techniques for communicating intent, providing context, defining constraints, controlling output formats, and progressively refining AI responses. Participants learn how to adapt these techniques to the needs of their own roles rather than relying on generic prompting patterns.
The programme explores techniques including Few-Shot prompting, structured reasoning approaches, personas, system prompts, and Retrieval-Augmented Generation (RAG). It also examines ways to customise AI experiences through platform capabilities and apply prompting methods across functions such as finance, HR, marketing, operations, IT, and leadership.
Through demonstrations, guided exercises, and interactive activities, participants apply the techniques to realistic workplace scenarios and develop approaches they can use immediately. Responsible use, ethics, and governance are also considered to help learners integrate AI into business workflows appropriately.
Please note: Generative AI and prompting practices continue to evolve rapidly. The sequence and emphasis of individual topics may therefore change as the course is updated to reflect emerging techniques and current best practice.
