Vendor Management Training in Ireland

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €1,878+VAT
We can host this training at your preferred location. Contact us!

Manage your vendors and achieve optimum results by applying proven tactics and tools of success.

In this course, you will learn the skills needed to effectively manage vendors. Through hands-on exercises, you'll develop an integrated understanding of how vendors are chosen, motivated and managed.

During this course you will be introduced to the procurement life cycle and the three pillars of successful vendor management: commitments, relationships, and metrics. Commitments refer to the exchange of obligations in the forms of agreements, contracts, and statements of work. Relationships refer to the management of interactions between buyer and seller, starting from governance protocols to the negotiations of change. Metrics refer to the data that is collected during the execution of a procurement project and used to gauge performance. You will learn how to design metrics that will motivate the desired behavior and maximize value.

If you are pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US, you must attend at least 90% of class, participate in class exercises, and score at least 72% on an end-of-class, multiple-choice assessment.



Who Should Attend?

  • Anyone who interacts with vendors, either as a manager or a user of vendor supplied services
  • Project managers, program managers, supervisors, and general managers

  • Procurement life cycle and its relationship to vendor management
  • Three pillars of vendor management success
  • Importance of carefully exchanging commitments
  • Elements of contracts, statements of work (SOWs), and service level agreements (SLAs)
  • Variety, function, and components of vendor agreements
  • Change control procedures and governance practices
  • Negotiating techniques that support productive working relationships
  • Role and function of performance metrics, key performance indicators (KPIs), and vendor performance scorecards
  • Managing vendor relationships as the key to success

1. Foundations

  • Vendor Management Success
  • Procurement Life Cycle
  • Procurement Life Cycle vs. Vendor Management
  • Three Pillars of Vendor Management Success
    • Commitments
    • Relationships
    • Metrics
  • Vendor Selection Techniques and Considerations

2. Commitments

  • Exchange of Commitments to Vendor Management Success
  • Various Types of Vendor Agreements
  • Evaluation of Bid Proposals
  • Structure and Purpose of Contracts
  • Creating Effective SOWs
  • Contract Type in Relationship to Delivery Risk

3. Relationships

  • Managing Vendor Relationships
  • Vendor Governance Practices and Procedures
  • Changing Controls Systems
  • Escalation Pathways
  • Negotiating in a Principles Way
  • Sharing Success with Vendors
  • Alternative Dispute Resolution Techniques
  • General Management Skills
    • Communications
    • Delegation
    • Motivation

4. Metrics

  • Vendor Metrics
  • Focusing on the Best Metrics not the Easy Ones to Collect
  • Application of KPIs
  • Role of the Responsibility Assignment Matrix (RASCI)
  • Score Cards and Vendor Performance Reporting
  • Balanced Score Cards
  • Continuous Improvement

5. Risk

  • Various Sources of Vendor Related Risk
  • Manage Discrete Vendor Risks
  • Apply Risk Minimization Guidelines


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Ireland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

23 January 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
12 February 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
23 January 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
12 February 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
06 March 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
12 March 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
13 March 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
13 March 2025 (2 Days)
Dublin, Belfast, Cork
Classroom / Virtual Classroom
Vendor Management Training Course in Ireland

Ireland is an island nation located in northwestern Europe. Its history is shaped by its position as a former British colony, as well as its rich cultural heritage, which includes a long tradition of storytelling, music, and dance. Ireland gained independence from Britain in 1922 and has since become a modern, prosperous country.

Today, Ireland is known for its beautiful landscapes, rich cultural heritage, and friendly people. Popular cities within the country include Dublin, Cork, and Galway, each with their own unique charm and character. The population of Ireland is estimated to be around 5 million people, with English and Irish being the two official languages. Ireland is also home to a vibrant tech sector, with many global tech companies choosing to locate their European headquarters in Dublin. With its mix of tradition and modernity, Ireland is a popular destination for visitors from all over the world.

Choose from our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Our highly skilled instructors will deliver hands-on training and valuable insights at a location of your choice within Ireland.
Dublin is considered the technology center of Ireland. It is home to a thriving tech industry, with many global tech giants such as Google, Facebook, and Microsoft having their European headquarters in the city. Dublin's reputation as a tech hub is due in part to its favorable business environment, with a low corporate tax rate and a skilled workforce that is well-educated in science, technology, engineering, and mathematics (STEM) fields.

Dublin has also been proactive in supporting the growth of the technology sector, with initiatives such as the Dublin Commissioner for Startups and the Dublin Tech Summit, an annual event that brings together technology leaders from around the world.
We are one of the best! Bilginç IT Academy offers online, live virtual and classroom trainings in Ireland. We are delighted to assist market leaders as they shape the ever-changing and evolving digital landscape. We adapt new generation training methodologies to Ireland's needs. Enroll now and take your tech team to new heights.
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