Managing, Leading and Personal Effectiveness

Manager to Leader
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
'Management is doing things right; leadership is doing the right things.' Peter Drucker. As the work-place becomes a collaborative and fast paced environment, organisational culture demands...
Manage Conflict and Difficult Situations
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
The speed at which organisations need to take new and improved value propositions to customers and clients is never slower. The digital age brings such change so rapidly the pressure is alwa...
Skills Hack - Building your Personal Brand
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“Your brand is what people say about you when you are not in the room” Jeff Bezos, Founder of Amazon  Personal branding is about taking a strategic marketing approach to the impression you c...
Skills Hack - Decisions, Decisions, Decisions
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“Whenever you see a successful business, someone always made a courageous decision!” Peter Drucker  Managers and staff are expected to make decisions that ultimately effect efficiency, costs...
Skills Hack - Making an Impact at Meetings
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“Most people simply don't view going to meetings as doing work.” William Daniels – American Actor  Making an impact in meetings is incredibly important because it provides you with the opport...
Skills Hack - Time Management Essentials
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“I am definitely going to take a course on time management... just as soon as I can work it into my schedule.” Louis E Boone, American author About this course Do you feel like there’s never...
Skills Hack - How to Influence
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
”Think twice before you speak because your words and influence will plant the seed of either success or failure in the mind of another” Napoleon Hill, American author This short session offe...
Skills Hack - What's the Problem?
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“Expect problems and eat them for breakfast.” Alfred A Montapert, Author About this course We are always learning, always looking for new, innovative ideas and solutions. We learn as much fro...
Skills Hack - Focusing on Feedback
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
“Feedback is the breakfast of champions.” Ken Blanchard - American author Feedback is an essential skill and likely to be used every day. People need feedback if they are to learn. If feedba...
ILM Level 5 Award in Leadership and Management
Level: Intermediate | Duration: 6 Days
  • Classroom
  • Virtual Classroom
  • Online
Please note if you started your ILM level 5 before January 2024, see here for the relevant information. Why invest in the ILM level 5 qualification? As a learner, you will be a time poor...
Assert Yourself and Build Confidence
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Assert Yourself and Build Confidence is a two-day immersive workshop that empowers participants to communicate with clarity and authenticity in both personal and professional contexts. Throug...
Coaching for Results
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
The digital era is marked by rapid and constant changes in the business landscape, driven by extracting value from digital technology. Roles, responsibilities, and job descriptions are const...
Communicate Effectively
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
In the era of digital technology, the significance of effective communication has become more pronounced and valuable. Our QA point of view is that technology poses new challenges to communi...
Present with Impact
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
Present with Impact: Build confidence in design and delivery to make your message stick Presenting effectively is no longer about simply delivering information—it’s about crafting a message t...
Business Writing Essentials
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Business writing essentials: Tools, techniques and confidence to write with clarity and impact Are you ready to elevate your business communication skills? Our one-day business writing essent...
Leading Successful Change
Level: Intermediate | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
The digital age is characterised by the rapid pace and volume of change along with uncertainty, fragility, and complexity. Most people now operate with wider roles (which may include functio...
Communicating in a Technical Environment
Level: Intermediate | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
The specialised content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication st...
Finance for Non-Financial Managers
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
'Rule No.1: never lose money. Rule No.2: never forget rule No.1.' Warren Buffett – American Buinessman and Investor Managers today are increasingly expected to understand and manage the fi...
Solve Problems and Make Decisions
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
This course provides an introduction to practical problem solving techniques and structured creative thinking tools and you will learn how to confront challenges from a different perspective....
Writing Persuasive Reports
Level: Intermediate | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
“If you can’t explain something simply, you don’t understand it well enough.” Albert Einstein, physicist There may be a number of reasons why you have to write a report – updating your team...

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