We can host this training at your preferred location. Contact us!

In this course, you'll examine the steps that encourage trust: asking for input and using it, delegating effectively and more.

Trust is at the heart of how we act in many business situations and how we approach trust can be vital to our success. In this course, the benefit of trust is explored as is the damage resulting from lack of trust. In addition, you'll examine the three steps that encourage trust: asking for input and using it; doing what you say you'll do; and delegating effectively.

Attendees who successfully complete the Building Trust Training course will receive 5 credits toward any of the following certifications, after course completion.

SHRM Certified Professional (SHRM-CP)
SHRM Senior Certified Professional (SHRM-SCP)
HRCI Associate Professional in Human Resources® (aPHR®)
HRCI Professional in Human Resources® (PHR®)
HRCI Senior Professional in Human Resources® (SPHR®)

Who Should Attend?

Managers and leaders who want to encourage a positive workplace culture by building trust as a significant part of the overall business strategy.

Upon successful completion of the Building Trust Training course, you will be able to:

Identify and model behaviors that solicit trust in others.
Understand the needs of others when giving trust.
Create a climate of communication.
Increase employee trust, productivity, and morale.

Module 1: Foundations of Trust

Three Fundamental Interpretations
Instinct
Past Experience
Current Experience
Mutual Understanding
Tips for Working on a Team

Module 2: Consequences of a Lack of Trust

Why People Don't Trust
What Happens When You Don't Trust
Consequence 1: A Lack of Commitment
Common Responses to Commitment and Trust Queries
Consequence 2: Lower Employee Satisfaction
The Revolving Door Syndrome
Consequence 3: A Lack of Open Communication
Steps for Improving Service
Project Team
Consequence 4: Empty Words and Unrealistic Images
Make People Your Most Important Asset!

Module 3: Three Steps for Encouraging Trust

Action Plan for Encouraging Trust
Step One: Ask for Input and Put It to Use
Step Two: Do What You Say You'll Do!
Step Three: Delegate Effectively
Summary

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

04 February 2025