HPE DevOps Essentials Training in New Zealand

Before attending this course, students should consider the following:

• The official reference to the examination: The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations by Gene Kim, Jez Humble, Patrick Debois, John Willis (recommended for all students)

• Understanding of Agile software development is beneficial, but not required.
• Understanding of the IT service lifecycle/ITIL is beneficial, but not required

On successful completion of this course, candidates can expect to gain knowledge of:

What DevOps is and Who Needs It

Goals and Business Benefits of DevOps

How DevOps fits with ITIL

Changes Required for DevOps

• Changes to Job Roles, Culture, Skills, Metrics
• Changes to Processes
• Changes to Tools, Infrastructure & Technology

DevOps Principles and Techniques

• Continuous Integration/Continuous Delivery/Continuous Deployment
• The Three Ways (Flow, Feedback, Continuous Learning)

How to Begin the DevOps Journey

Where to Start and How to Scale

DevOps Maturity Models

Prepare for the EXIN DevOps Professional Exam

Module 1: DevOps Adoption:

• Describe the basic reasons for DevOps adoption

• DevOps myths

• History of DevOps

• Bi-model IT

• Introduction to Agile

• Principles of the Three Ways

Module 2: Culture and People:

• Focus on business outcomes

• Explain how the several DevOps roles work together to add value to the business

• Explain the differences between I-shape, T-shape and E-shape in relationship to DevOps

• Explain how to integrate operations into the daily work of development

Module 3: DevOps Principles and Concepts:

• Infrastructure as code

• Immutable vs mutable servers

• Cloud concepts

• Microservices versus monolithic services

• Configuration management practice

• Service level management practice

Module 4: The First Way: The Technical Practice of Flow:

• Visualizing work

• Kanban, handoff reduction, waste reduction

• Deployment pipeline

• Continuous Integration/Continuous Delivery (CI/CD)

• Software development and management practice

• Automated testing

• Deployment management practice

• Release management practice

Module 5: The Second Way: Feedback:

• Feedback loops, swarming, andon

• Telemetry

• Hypothesis-driven development

• Code review techniques

• Launch readiness

• Low-risk releases

Module 6: The Third Way: Continuous Leaning and Experimentation:

• Explain how continual improvement helps an organization

• Understand and conduct a blameless post-mortem

• Differentiate between the several Simian Army Monkey types to improve learning

• Explain how injection of production failure creates resilience

• Explain when to use game days

• Explain Kaizen Blitz

Module 7: Information Security, Change Enablement, and Governance

Module 8: Where to Start:

• Assessments

• Pilots

• Agile/Scrum/Kanban

Exam preparation and review