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This 5 day course delivers a comprehensive introduction into human factors for non-specialists. It provides a practical, engaging and interactive background to key topic areas, as well as to how human and organisational factors (HOF) can be applied within the workplace. Successful candidates will receive the Human Factors Foundation Certificate allowing them to demonstrate the skills that have been gained during the course.

Who should take this course?

Those working within operating companies - including managers, operators and supervisors (anyone with a responsibility for people, safety and the environment)
Those receiving university training as a prelude to working within major accident hazard industries (eg. engineering degrees, business degrees, (such as MBA's) as well as recent graduates

the meaning of HOF and the scope of the subject
common approaches to the management of HOF, and appreciate the benefits of applying these approaches in a major accident hazard context
how HOF techniques can be integrated with other risk management activities

This course is designed to:

provide a comprehensive practical introduction to human factors
give non-specialists a basis from which to begin implementing HOF within their work

Module 1: Overview of human and organisational factors

Introduction to human and organisational factors
Human and organisational factors in process safety
Human failure events
Safety culture

Module 2: Human and organisational factors in risk management

Human and organisational factors in investigation
Qualitative human reliability analysis
Quantitative human reliability analysis

Module 3: Human and organisational factors in work systems

Procedures and competence management
Workload and staffing
Fatigue and shift-work
Safety critical communications
Management of human and organisational factors

Module 4: Human and organisational factors in design

Introduction to HOF in design
Managing HOF in design

Module 5: Non-technical skills

Introduction to non-technical skills
Communication
Teamwork
Situation awareness
Decision-making
Leadership

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

12 August 2024