ISO/IEC 20000-1:2018 Implementation Course Training in New Zealand

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT
We can host this training at your preferred location. Contact us!

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

By attending this course, you will:

  • Develop the expertise to implement an IT service management system
  • Have the ability to apply international best practice to your organization
  • Help to save your organization time and money by improving the performance of day to day IT operations
  • Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
  • Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
10 September 2024
Auckland, Wellington, Christchurch
2 Days
Classroom / Virtual Classroom
12 September 2024
Auckland, Wellington, Christchurch
2 Days
Classroom / Virtual Classroom
13 September 2024
Auckland, Wellington, Christchurch
2 Days
Classroom / Virtual Classroom
17 September 2024
Auckland, Wellington, Christchurch
€2,203 +VAT Book Now
Classroom / Virtual Classroom
23 September 2024
Auckland, Wellington, Christchurch
2 Days
Classroom / Virtual Classroom
26 September 2024
Auckland, Wellington, Christchurch
2 Days
Classroom / Virtual Classroom
04 October 2024
Auckland, Wellington, Christchurch
2 Days
Classroom / Virtual Classroom
19 October 2024
Auckland, Wellington, Christchurch
2 Days
ISO/IEC 20000-1:2018 Implementation Course Training Course in New Zealand

New Zealand is an island country in the southwestern Pacific Ocean and it consists of two main islands and 700 smaller islands. Two main islands are the North Island and the South Island. The capital city of New Zealand is Wellington and the most popular city of the island country is Auckland. English, Māori and New Zealand Sign Language are the official languages of New Zealand. As of January 2022, the population of the country is about 5,138,120. 70% of the population are of European descent, 16.5% are indigenous Māori, 15.1% Asian and 8.1% non-Māori Pacific Islanders.

Since most of the country lies close to the coast, mild temperatures are observed year-round. January and February are the warmest months while July is the coldest month of the year. Fiordland, the first national park of New Zealand Tongariro

Unlock your potential in IT through our extensive selection of courses, which include programming, software development, data science, business skills, and cybersecurity. Our adept instructors will provide you with hands-on training and practical perspectives, all conveniently hosted at your desired location within New Zealand.
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