ITIL® 4 - Half day Overview Training in New Zealand

  • Learn via: Classroom
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €637+VAT
We can host this training at your preferred location. Contact us!

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management (ITSM) has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean.

Target audience

This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT-enabled services.

ITIL v4

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 January 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
14 January 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
16 February 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
21 February 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
25 February 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
09 March 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
16 February 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
13 March 2025 (3 Hours)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom

Related Trainings

ITIL® 4 - Half day Overview Training Course in New Zealand

New Zealand is an island country in the southwestern Pacific Ocean and it consists of two main islands and 700 smaller islands. Two main islands are the North Island and the South Island. The capital city of New Zealand is Wellington and the most popular city of the island country is Auckland. English, Māori and New Zealand Sign Language are the official languages of New Zealand. As of January 2022, the population of the country is about 5,138,120. 70% of the population are of European descent, 16.5% are indigenous Māori, 15.1% Asian and 8.1% non-Māori Pacific Islanders.

Since most of the country lies close to the coast, mild temperatures are observed year-round. January and February are the warmest months while July is the coldest month of the year. Fiordland, the first national park of New Zealand Tongariro

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