Scrum Alliance Certified Scrum Master (CSM) Training in New Zealand

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Fundamentals
  • Price: From €2,535+VAT

Scrum is a lightweight yet powerful framework that enables teams to deliver maximum value to customers while improving collaboration, transparency, and adaptability. It encourages leadership over command, supporting self-organizing, cross-functional teams by removing obstacles and fostering continuous improvement.

Unlike traditional project management, Scrum requires a shift in mindset and the application of empirical thinking and Agile values to thrive in complex environments.

This interactive Certified ScrumMaster (CSM) course is designed for those new to Scrum or looking to formalize their Scrum experience through certification. It offers a comprehensive deep-dive into the Scrum Framework, its roles, events, artifacts, and the values and principles that drive its success.


Training Format & Certification

  • Duration: 2 full days (total of 12 instructional hours)

  • Time: 9:00 AM to 5:00 PM (includes 1.5 hours of breaks)

  • Delivery: Live, interactive sessions with a Scrum Alliance Certified Trainer

  • Attendance Requirement: Full attendance is mandatory for certification

  • Assessment: After training, you’ll be registered for the Scrum Alliance online exam

    • 50 multiple-choice questions

    • 60 minutes to complete

    • Passing score: 37 correct answers

Upon successful exam completion, you will receive:

  • Certified ScrumMaster® (CSM) credential

  • 2-year membership with Scrum Alliance

  • 14 Category B PDUs (Professional Development Units)

We can host this training at your preferred location.

Prerequisites

Pre-course Preparation

Required Reading:

  • The Scrum Guide

Recommended Reading:

  • Scrum Values: Commitment, Courage, Focus, Openness, Respect

  • Scrum Roles:

    • What is a ScrumMaster?

    • What is a Product Owner?

    • What does the Development Team do?

Suggested Videos:

  • Dan Pink – Drive: The Surprising Truth About What Motivates Us

  • Product Ownership in a Nutshell

Who Should Attend


    • Aspiring ScrumMasters

    • Project Managers moving into Agile roles

    • Product Managers & Product Owners

    • Agile Coaches and Transformation Leads

    • Team Leaders and Developers working in Scrum environments

    • Anyone interested in building high-performing Agile teams

  • Aspiring ScrumMasters

  • Project Managers moving into Agile roles

  • Product Managers & Product Owners

  • Agile Coaches and Transformation Leads

  • Team Leaders and Developers working in Scrum environments

  • Anyone interested in building high-performing Agile teams

What You Will Learn

By the end of this course, participants will:

  • Understand all Scrum roles, events, artifacts, and principles

  • Learn how to effectively serve as a ScrumMaster in real teams

  • Acquire tools to coach Product Owners, development teams, and stakeholders

  • Gain practical experience with user stories, estimation techniques, and Agile facilitation

  • Build confidence to pass the official Certified ScrumMaster exam

Outline

Scrum Theory

  • Why Scrum works

  • Empirical process control

  • Understanding complex adaptive systems

Agile Values and Principles

  • Agile Manifesto

  • 12 Agile Principles

  • Core values in Scrum

Scrum Roles

  • ScrumMaster

  • Product Owner

  • Development Team

Scrum Events

  • Sprint Planning

  • Daily Scrum

  • Sprint Review

  • Sprint Retrospective

  • Product Backlog Refinement

  • The Sprint lifecycle

Scrum Artifacts

  • Product Backlog

  • Sprint Backlog

  • Definition of Done (DoD)

  • Potentially Releasable Product Increment

  • Release Forecasting


ScrumMaster Competency Areas

  • Agile Facilitation: Leading effective Scrum ceremonies

  • Agile Coaching: Supporting Product Owners and teams

  • Servant Leadership: Enabling and empowering self-managing teams



Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

09 June 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom
€2,535 +VAT
17 June 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
07 July 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
22 July 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
10 August 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
12 August 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
21 August 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
28 August 2025 (2 Days)
Auckland, Wellington, Christchurch
Classroom / Virtual Classroom
€2,535 +VAT
Frequently asked questions about {title}

What is a Certified ScrumMaster (CSM)?

The Certified ScrumMaster (CSM) is a globally recognized certification provided by Scrum Alliance. It confirms that the holder understands the Scrum framework, can facilitate Scrum Teams, and support organizational agility effectively.


What are the benefits of becoming a CSM?

A CSM certification helps you:

  • Open career opportunities in Agile roles
  • Demonstrate leadership in Scrum teams
  • Guide Agile transformations in your organization
  • Improve your team facilitation and coaching capabilities

Who should attend CSM training?

  • Aspiring ScrumMasters
  • Team leaders and project managers
  • Product managers and Product Owners
  • Developers, QA engineers, and UX designers
  • Agile coaches and transformation leads
  • Anyone involved in Agile software or product development

Do I need a technical background to become a CSM?

No. Technical experience is not required. The CSM role is leadership- and facilitation-focused, and the course is accessible to participants from both technical and non-technical backgrounds.


How long is the CSM course, and what is the format?

  • Duration: 2 full days (12 instructional hours)
  • Format: Virtual (live online) or in-person
  • Includes simulations, group exercises, and discussions guided by a Certified Scrum Trainer (CST)

What is the CSM exam like? Is it difficult?

  • 50 multiple-choice questions
  • Time limit: 60 minutes
  • Passing score: 37 correct answers
  • It’s a moderately easy exam if you attend the full course and review the Scrum Guide and course materials.

How long is the CSM certification valid?

Your certification is valid for 2 years. After that, you’ll need to renew it by paying a renewal fee and submitting Scrum Education Units (SEUs).


What’s the difference between CSM and PMI-ACP?

  • CSM: Practical and role-based, focused on Scrum roles and ceremonies
  • PMI-ACP: Broader in scope, covering multiple Agile methodologies and frameworks with more theoretical depth

How can I verify my CSM certificate?

Your CSM credential will appear on your Scrum Alliance public profile, which can be shared with employers or clients for official verification.


What should I pursue after getting CSM certified?

You can continue your Agile journey with:

  • Advanced Certified ScrumMaster (A-CSM)
  • Certified Scrum Product Owner (CSPO)
  • Certified Scrum Developer (CSD)
  • Agile Coach Pathway (ICP-ACC, etc.)


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