We can host this training at your preferred location. Contact us!

“Feedback is the breakfast of champions.”
Ken Blanchard - American author

Feedback is an essential skill and likely to be used every day. People need feedback if they are to learn. If feedback is not given, mistakes and misunderstandings can turn into bad habits and bad practice. Good practice can also go unrecognised.

People who attend this half-day session often ask us:

It feels like people don’t listen when I give them feedback. What am I doing wrong?
I’m not getting feedback from my team and/or manager. How do I ask for and structure a feedback conversation?
I’m a manager and need to give feedback to my team. How do I ensure I give effective feedback?
What tools can help me to have effective feedback conversations?

The art of giving great feedback can easily be mastered with a simple structured approach, which will enable you to be more confident to tackle sensitive or challenging situations. Giving effective supportive feedback will boost confidence and motivation and enhance relationships.

You will learn how to:

Understand effective feedback
Deliver feedback using a structured approach
Understand reactions to feedback
Prepare to give effective feedback confidently
Create an action plan to develop your feedback skills

What is feedback?
The characteristics of effective feedback
Models of effective feedback
Reactions to feedback
Putting effective feedback into place
Action plan

Upcoming Trainings

Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

17 August 2024