The world of work is faster paced than ever before. There's so much going on that people can't remember everything and it's harder than ever to find the time to attend formal training courses.
Learning in the workflow means that people do not have to step away from their work to learn. Instead, they 'pull' the learning or support that they need and use it inside their work. Organisations are increasingly turning to workflow learning to provide high-quality resources to help improve and support performance and get a better return on their L&D investment.
Now, more than ever, it's essential to be able to provide solutions that employees can use to support and improve their performance without leaving their workspace.
Target audience
This course is designed for L&D heads, business partners, consultants, and instructional designers who want to provide relevant and effective workflow-based learning.
By the end of this course, learners will be able to do the following:
Make the case for adopting workflow learning
Implement an agile approach to developing just-in-time learning and support resources
Produce a performance support resource
Produce a piece of ‘just-in-time’ learning
Explain how they would implement, curate, evaluate and maintain workflow learning resources
Assessment
Participants will provide documented evidence of how they have applied their learning to their work.
Part One: Getting started (prerequisites)
Before the workshop, there is an imporant pre course preparation document which will be marked as a milestone within QA's online platform. The participants will have to:
Part Two: Three-day workshop
Day One: Foundations of workflow learning
Day Two: Creating a performance support resource
Day Three: Developing just-in-time learning
Part Three: Applying the learning at work
Obtaining a digital badge
Upon completion of the steps in Part three a digital badge will be awarded.
If you have completed 9 or more days of TAP Training and been awarded the associated digital badges, you can claim a TAP Excellence badge by writing to qa.customerservice@qa.com
Join our public courses in our New Zealand facilities. Private class trainings will be organized at the location of your preference, according to your schedule.