We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

Identify opportunities to apply broader approaches for improvement across their organisational business system
Deepen their understanding and application of the lean thinking principles
Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

Requirements for the effective use of advanced Lean Six Sigma Techniques
Lean thinking
Leader standard work
Kata thinking
The visual performance management system
Set-up reduction (SMED)
Total Productive Maintenance

Understanding Customers

Lean Six Sigma in a service environment
Service failure demand
Customer-supplier quality perceptions
The customer-focused organisation and knowing your customer
Understanding the customer journey
Assessing customer satisfaction
Customer surveys & the survey process

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our Singapore facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

01 January 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

07 February 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

20 February 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

07 February 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

06 March 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

11 March 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

12 March 2025 (2 Days)
Singapore, Woodlands, Marine Parade
Classroom / Virtual Classroom

Advanced Lean Techniques & Understanding Customers Training Course in Singapore

Singapore, which is known officially as the Republic of Singapore, is a sovereign island city-state in maritime Southeast Asia and it consists of Singapore island and 60 islets. The capital city of Singapore is Singapore and the population of the island city-state is approximately 5,709,000. The official languages of Singapore are English, Chinese (Mandarin), Malay and Tamil.

Singapore is a year-round destination, but the best time to visit Singapore is from December to June. Between February to April, Singapore has the least amount of rain and the most sunshine, since it's the dry season. Singapore offers more than just luxury hotels and high-end shopping malls; there are many family-friendly attractions and historic places. Marina Bay Sands, Gardens by the Bay, Botanic Gardens and Singapore Flyer are the most popular tourist attractions.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Singapore.

Advanced Lean Techniques & Understanding Customers Training in Singapore

Prerequisites

What You Will Learn

Outline

Upcoming Trainings