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In this hands-on instructor led course, you will learn about the Google Workspace apps to perform everyday work tasks such as email, calendar, tasks, word processing, spreadsheets, as well as learning about the other Google Workspace tools.

Target Audience

This course is suitable for any individual whose organisation has, or is due to, implement the Google Workspace apps. This course can also be useful for individuals wanting to further their knowledge on the General functionality of Google end user apps.

Use a mouse
Type and use a keyboard
Experience in web browsing
Work with windows - minimise, maximise, open and close
Basic skills with Microsoft Office applications, or equivalent, are recommended, but not mandatory

Dual monitor setup is required for when attending this course via the QA Attend from Anywhere delivery method.

Understand the various Google apps available and what they do
Log in to the Google apps domain and navigate your way around
Understand and use the Gmail app to communicate with colleagues efficiently
Communicate with colleagues using Google Hangouts
Use Google Calendar to keep track of schedules
Use Google contacts to store contacts and create address groups
Create and share documents using Google drive
Work with the Google docs and sheets apps
Understand and use the Google keep app
Learn about additional apps and add-ons available to you

Module 1 - Introduction to the Google Workspace

Topic A - What is Google Workspace?
Topic B - “The Cloud”
Topic C - Introducing Google Chrome
Topic D - Logging in to your Google Workspace

Module 2 - Communicating using the Gmail app

Topic A - Introduction to Gmail
Topic B - Composing emails
Topic C - Common email tasks
Topic D - Inbox views
Topic E - Working with labels
Topic F - Stars and Importance
Topic G - Searching and Filters
Topic H - Gmail settings

Module 3 - Google Calendar and Contacts

Topic A - The Google Calendar
Topic B - Contacts

Module 4 - Google Chat / Meet

Topic A - Using Hangouts within Gmail
Topic B - The Google Chat app
Topic C - The Google Meet app

Module 5 - Google Keep

Topic A - An introduction to Google Keep
Topic B - Adding notes
Topic C - Managing notes

Module 6 - Google Drive and productivity apps

Topic A - Introducing Google Drive
Topic B - The browser app
Topic C - The Google Drive app
Topic D - Introducing Google Docs
Topic E - Introducing Google Sheets

Upcoming Trainings

Join our public courses in our Singapore facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

01 July 2024