Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 5 Days
  • Level: Intermediate
  • Price: From €4,725+VAT
We can host this training at your preferred location. Contact us!

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist - Collaboration Core certifications. The exam will be available beginning February 24, 2020.

Who should attend

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

The Understanding Cisco Collaboration Foundations (CLFNDU) course will help you obtain these skills and knowledge.

After taking this course, you should be able to:

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches

  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks Bullet
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Describing Dial Plans and Endpoint Addressing
  • Implementing MGCP Gateways
  • Implementing Voice Gateways
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing Toll Fraud Prevention
  • Implementing Globalized Call Routing
  • Describing Cisco Instant Messaging and Presence
  • Enabling Cisco Jabber®
  • Configuring Cisco Unity Connection Integration
  • Analyzing Quality Issues in Converged Networks
  • Defining QoS and QoS Models
  • Implementing Classification and Marking
  • Configuring Classification and Marking on Cisco Catalyst Switches


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Singapore facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
06 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
08 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
13 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
19 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
23 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
23 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
25 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Classroom / Virtual Classroom
27 August 2024
Singapore, Woodlands, Marine Parade
5 Days
Implementing and Operating Cisco Collaboration Core Technologies Training Course in Singapore

Singapore, which is known officially as the Republic of Singapore, is a sovereign island city-state in maritime Southeast Asia and it consists of Singapore island and 60 islets. The capital city of Singapore is Singapore and the population of the island city-state is approximately 5,709,000. The official languages of Singapore are English, Chinese (Mandarin), Malay and Tamil.

Singapore is a year-round destination, but the best time to visit Singapore is from December to June. Between February to April, Singapore has the least amount of rain and the most sunshine, since it's the dry season. Singapore offers more than just luxury hotels and high-end shopping malls; there are many family-friendly attractions and historic places. Marina Bay Sands, Gardens by the Bay, Botanic Gardens and Singapore Flyer are the most popular tourist attractions.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Singapore.
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