Introduction to Copilot in Microsoft Dynamics 365 Sales Eğitimi

Delegates should be familiar with cloud technology and some experience of the Power Platform will be an advantage.

Please note: Learners attending this course virtually will be required to have two screens and have a common web browser installed such as Microsoft Edge or Google Chrome.

• What is Microsoft Dynamics 365 Copilot?
• Configuring Microsoft Dynamics 365 Copilot.
• Exploring how Microsoft Dynamics 365 Copilot Sales work
• Introducing Copilot in other Dynamics 365 Apps.

Module 1. What is Microsoft Dynamics 365 Copilot?

• Overview of Microsoft Dynamics 365
• Overview of Microsoft Copilot
• How Copilot can be useful within Microsoft Dynamics 365 Sales
• Investigate how Microsoft is committed to responsible AI

Module 2. Configuring Microsoft Dynamics 365 Copilot for Sales

• The Main Steps for Configuring Copilot for Sales
• Integrate Dynamics 365 with Exchange (SSS)
• Install Copilot for Sales
• Configure Microsoft Copilot for the Power Platform environment
• Configure Copilot in Dynamics 365 Sales
• Configure Copilot in Microsoft Teams

Module 3. Explore how Copilot in Dynamics 365 Sales works.

• Use Copilot in Dynamics 365 Sales
• Use Copilot in Microsoft Outlook
• Collaborate with Microsoft Teams

Module 4. introducing Copilot in other Dynamics 365 Applications.

• Introducing Copilot in Dynamics 365 Customer Service.
• Introducing Copilot in Dynamics 365 Field Service.