Module 1: Getting started
Identify hardware, software, and operating systems
Switch on, login and explain possible password constraints
Identify important keys on the keyboard
Use and configure the mouse
Be able to identify different mouse pointers
Module 2: Working in a Windows environment
Identify the Start menu, Desktop, and taskbar
Customise the Start menu and taskbar
Understand common icons and buttons
Use Minimize, Maximize and Restore commands
Resize application windows
Multitask by splitting the screen and using Snap Layouts
Module 3: Managing files with File Explorer
Understand the File Explorer interface
Describe the difference between local, network and Cloud storage
Navigate through folders
Create, rename, and delete folders
Copy and move files between folders and drives
Work with a USB sticks/drives
Work with zip files
Module 4: Common Microsoft 365 elements
Understand the common screen elements in Windows applications
Open, save and close files
Understand the difference between the Save and Save As commands
Understand the basics of working with documents and workbooks
Module 5: Working with Word and Excel essentials
Create and format a simple Word document
Use Word’s proofing tools and Print Preview
Create a simple Excel spreadsheet
Use Excel’s AutoSum feature
Module 6: Working with Outlook essentials
Send an email
Respond to and forward emails
Delete unwanted emails
Create a folder to organise your mail
Work with attachments
Appendices (time permitting)
Browsing the internet
OneDrive essentials
Simple troubleshooting and options
