Practical Steps to Improved Working Relationships Eğitimi

• Bu eğitime;
• İşletme ve BT yöneticileri ve liderleri
• İşletme organizasyonlarıyla çalışan BT personeli
• BT organizasyonlarıyla çalışan işletme personeli

• Bu eğitimde;
• Bozulmuş işletme/BT iş ilişkilerinin genel belirtileri
• Sadece belirtilerin düzeltilmesi, sorunların düzeltilmesi için yeterli değil
• Kesintisiz organizasyonel uyum (COA), temel sebepleri düzeltmek için belirtilerin de ötesine nasıl ulaşmalı
• Başarılı iş ilişkilerinin kritik unsurları
• COA süreci ve faaliyetleri
• Ortamınızdaki organizasyonel uyumu geliştirmeye yönelik faydalı bilgiler ve teknikler

1. The Business/IT Divide

• Confusion and Conflict
  • Problem or Symptoms
  • Two Different Languages
• Historical Perspective
  • Some Old Humor
  • Humor Evolves with Technology
  • More Old Humor
  • And More Evolution
• The Current State
  • Have We Made Any Progress?
  • The Urgency
• BI and the Business/IT Divide
  • The Complexity

2. Practical Steps to Alignment

• BI as the Catalyst
  • Increasing Pressure
• Practical Steps for Individuals
• Where to Start
  • Where Are You Now?
  • IT People Become Business Literate
  • Business People Become IT Savvy
• Practice Steps for Organizations
  • Attention to Value
  • Shared View of Value
  • IT Imperatives
  • Business Imperatives
  • Mutual Imperatives

3.Continuous Organizational Alignment

• Organizational Alignment
  • Organizational Effectiveness
  • Working Relationships
  • Dimensions of Alignment
• Alignment Activities
  • Actions and Continuity
  • Identifying Misalignment
  • Aligning Organizations
  • Sustaining Alignment
• Continuous Alignment
  • A Process Overview
  • Measurement
  • Using the Measures

4. Measuring the Gap

• What to Measure
  • An Alignment Problem
  • The Human Dimension
  • Quantifying Subjective Things
  • The Details
• The Basis for a Survey
  • How to Measure
  • The Alignment Survey
  • Using the Survey
  • The Survey Group
  • Collecting the Data
  • Preparing the Data

5. Analysis and Action

• Analyzing the Data
  • Strengths, Weaknesses, and Risks
  • Using Demographics
  • An Analysis Exercise
• Taking Action
  • Goals and Tactics
  • Recognizing Barriers
  • An Action Planning Exercise
  • It Takes More than a Plan
  • Continuous Improvement
  • Take it Personally