ITIL® 4 - Half day Overview Training in United States of America

  • Learn via: Classroom
  • Duration: 3 Hours
  • Level: Fundamentals
  • Price: From €637+VAT
We can host this training at your preferred location. Contact us!

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management (ITSM) has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean.

Target audience

This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT-enabled services.

ITIL v4

This course provides a high level overview of the principles of service management and introduces delegates to the latest ITIL 4 framework of best practice service management from AXELOS.

IT service management has now become a key strategic capability in organisations globally, as they depend more and more on advances in IT to drive transformational 'digital' business change programmes. ITIL 4 is the very latest version of service management best practice guidance and is designed to ensure a flexible coordinated system for the effective governance and management of IT-enabled services. ITIL 4 has evolved to encompass changed practices that are suited to addressing the challenges involved in delivering successful digital transformation, as well as taking advantage of new ways of working such as DevOps, Agile and Lean



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our United States of America facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 January 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
14 January 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
16 February 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
21 February 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
25 February 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
09 March 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
16 February 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom
13 March 2025 (3 Hours)
United States of America
Classroom / Virtual Classroom

Related Trainings

ITIL® 4 - Half day Overview Training Course in the United States

The United States of America (USA) is a country in North America and a federal republic of 50 states. At almost 9.8 million square kilometers, the United States is one of the world’s biggest and most populous countries. While America’s capital city is Washington, D.C., some of its well known cities are New York, Los Angeles, Miami, Chicago, Orlando, Las Vegas, Dallas, San Francisco and Kansas City.

The most iconic symbol of the country is probably the Statue of Liberty in New York and it was gifted by France. Despite the fact that English is the most widely used language in the United States, there is no official language. Independent since July 4, 1776, USA’s motto is “In God We Trust” and their current president is Joe Biden. Some of the best places to visit in the United States are Grand Canyon, Yosemite, Maui, New Orleans, Honolulu, Zion National Park, Kauai, Lake Tahoe, Aspen, Big Sur and Santa Fe.

Achieve your IT goals through our versatile courses, spanning programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Benefit from the flexibility of hosting training at your preferred location within United States, where our experienced instructors will provide hands-on learning and practical expertise.
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