Relationship management for project management success.

Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles.

The skills you'll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.

With the aid of the hands-on case study exercises, you'll learn to create a motivating team atmosphere and ultimately manage your project successfully.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment

This is a BYOD course. Students can download their course materials and view them on a tablet/iPad or a PC/Mac.

Who Should Attend?

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.

We can organize this training at your preferred date and location.

Prerequisites

Project Management Fundamentals or IT Project Management

What You Will Learn

Manage stakeholders and teams
Assess and apply leadership styles
Improve communication
Enhance influence and power bases
Motivate team members
Lead effective project teams
Coach team members
Practice change management
Manage individual and team conflict
Practice ethical project management
Create a Leadership Development Plan

Case Study

This course features an evolving case study that puts you in charge of a large, international project. You'll manage a team of over 300 members working in four countries as you execute multiple tasks, including:

Influencing key stakeholders
Managing a dysfunctional project team
Creating a motivation plan for a team with morale problems
Introducing a major change to a project team
Conducting a negotiation between a project manager and customer around scope creep
Dealing with an ethical situation

Training Outline

1. Introduction to Project Leadership

What Is Project Management?
Role of Project Manager as Organizational Leader
Begin Developing Leadership Development Plan
The Triple Constraint
Leadership Skills
Stakeholders

2. Leadership and Management

Leadership vs. Management
Leadership Orientation
Management Styles
Three Functions of Management
Trait Theory
Fiedler's Contingency Model
The Leaders Window

3. Interpersonal Communication

The Communication Loop
Filters and Barriers
The Interpersonal Gap
Active Listening

4. Influence

Influences on a Project Manager
Influence Styles
Power and the Project Manager

5. Motivation

Motivation Theories
Motivating Under-Performing Team Members
Rewards and Behavior
Creating a Motivation Plan
Vroom's Expectancy Theory

6. Effective Teams

Team Roles
Stages of Project Team Development
- Forming
- Storming
- Norming
- Performing
- Deforming
Team Process and Functional Teams
Coaching Team Members

7. Change Management

What is Change Management?
Being an Organizational Change Agent
Influencers of Change
Stages of Organizational Change
Strategies to Manage Change

8. Conflict

What is Conflict?
Constructive Conflict vs. Destructive Conflict
Conflict Reactions to Avoid
Conflict Resolution Techniques
Staying Calm in Conflict Situations
What is Negotiation?
Attitudes About Negotiation
Negotiation Requirements
Formal Project Negotiation Planning

9. Ethics and Leadership

Ethics and Values
Personal and Business Ethics
Project Management Institute Code of Ethics and Professional Conduct

Hands-On Exercises

Leadership Self-Assessment
Leadership Style Analysis
Active Listening Role Play
Deter Influence Style Preference
Complete Power Base Profile
Morale Problem Case Study
Conflict Resolution
Negotiation Role Play
Conflict Resolution Case Study
Create Leadership Development Plan

Why Choose Us

Experience Project Management, Leadership, and Communication in United States of America through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from United States of America or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Project Management, Leadership, and Communication through face-to-face Classroom Based training in United States of America. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Project Management, Leadership, and Communication in United States of America as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Arrange the training in United States of America or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.

H. N. N. - VETRACO GROUP

I definitely think this training was very useful. We will continue to do more and more, both for myself and for our employees.

B. M. - VETRACO GROUP

I was very pleased with the training I received. I believe it added many new skills to my knowledge. I would like to receive this training again in my own department, and I would like to do so with Bilginç once more.

M. B. - VETRACO GROUP

This will have a positive impact on my future career, and the examples given will help me get to know my colleagues better.

G. Ç. - VETRACO GROUP

Education is essential! Since education is the most important factor influencing development, these types of trainings should be repeated regularly.

B. A. - VETRACO GROUP

This weekend, at the end of the training, you made significant contributions to my development as a manager and to the areas where I need improvement within my team. Thank you very much for your valuable contributions to me and my company.

V. K. - VETRACO GROUP

The training was great. Thank you.

K. R. - VETRACO GROUP

It's a training program that helps us fill in our knowledge gaps for the future. I think we've learned enough. The topics are very interesting and educational.

R. T. S. - VETRACO GROUP

The training covers general topics. It provides a good understanding of the basics. This information allows for logical development and progress. I would like to take this training individually as well.

B. T. R. - VETRACO GROUP

I think education is very useful. It opens new horizons for people and helps them to get to know themselves better.

E. T. - VETRACO GROUP

I think it's very useful.

G. R. - VETRACO GROUP

I believe this type of training is very important for employees. Therefore, I hope it continues.

E. S. - VETRACO GROUP

Overall, the training went well. I think it will be a useful training.

S. G. - VETRACO GROUP

This training was absolutely fantastic. We will continue to provide more and more for our employees in the workplace.

S. S. - VETRACO GROUP

The trainer has a very, very good, entertaining, enjoyable, engaging, warm, and reassuring attitude. I hope we will have the opportunity to receive more training (sessions). Thank you very much. I think it's very important and I believe many things will change after the training.

A. K. - VETRACO GROUP

Many thanks to the instructor.

H. K. - VETRACO GROUP

This participation was very helpful in raising my awareness about things I knew but wasn't fully conscious of. What I enjoyed most was the personal analysis.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Project Management, Leadership, and Communication Training in United States of America

Who Should Attend?

Prerequisites

What You Will Learn

Case Study

Training Outline

1. Introduction to Project Leadership

2. Leadership and Management

3. Interpersonal Communication

4. Influence

5. Motivation

6. Effective Teams

7. Change Management

8. Conflict

9. Ethics and Leadership

Hands-On Exercises

Why Choose Us

Project Management, Leadership, and Communication Training Course in United States of America Schedule

Project Management, Leadership, and Communication Training in United States of America

Who Should Attend?

Prerequisites

What You Will Learn

Case Study

Training Outline

1. Introduction to Project Leadership

2. Leadership and Management

3. Interpersonal Communication

4. Influence

5. Motivation

6. Effective Teams

7. Change Management

8. Conflict

9. Ethics and Leadership

Hands-On Exercises

Why Choose Us

Online Instructor-Led Training

Classroom Based Training

Onsite Training

Training Reviews

Project Management, Leadership, and Communication Training Course in United States of America Schedule