We can host this training at your preferred location. Contact us!

Get ready to rise to the occasion. Be ready to take on any task, bring your best self to the job, and adopt habits that will quickly get you up to speed.

In this high-impact, interactive seminar, we’ll help you avoid common pitfalls of your new status and responsibilities. You’ll learn the secrets of managing people and get all the essentials, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, you’ll have skills you can begin using right away. Plus a game plan that helps you start experiencing the benefits of your new role sooner.

Who Should Attend?

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

Create a new game plan for growth
Let go of your former role and establish your credibility
Develop legal awareness to act and behave in compliance with workplace laws
Adjust your behavioral style to give yourself a more winning edge
Discover the secrets to inspiring and motivating your direct reports
Use the instant feedback model to build a successful coaching relationship
Control your emotions and think strategically when dealing with conflicts
Be definite and decisive in managing and protecting your time

Setting Yourself up for Success

Understanding your new role as a supervisor
Making a change or letting go: Working with the three phases of change
Recognizing common challenges and pitfalls to avoid
Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

Understanding basic equal employment opportunity (EEO) laws
Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

Understanding your own personal style and the styles of others through an assessment
Focusing on clues that can help pinpoint an individual’s personal style
Flexing your personal style to build more effective relationships

Motivating Others

Conducting an employee motivation analysis
Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

Setting SMART goals for yourself and others
Using a five-step model to train your employees
Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

Creating a plan for delegation and using this process to assign key tasks
Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

Knowing your conflict-handling styles
Developing the right conflict approach for each individual and situation

Managing Your Time

Applying the time priority model to workplace tasks
Managing and protecting your time to get more of the right things done

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

21 January 2025