This 1-day applied skills workshop teaches you how to create intelligent AI agents using Microsoft Copilot Studio. You’ll practice hands-on by building your own agent and exploring advanced integrations with Power Automate and Dataverse for Teams.
This 1-day applied skills workshop teaches you how to create intelligent AI agents using Microsoft Copilot Studio. You’ll practice hands-on by building your own agent and exploring advanced integrations with Power Automate and Dataverse for Teams.
Participants should be familiar with Microsoft Copilot Studio and have basic knowledge of Microsoft 365 and Power Platform environments.
By completing this course, participants will:
Learn how to create and deploy agents using Microsoft Copilot Studio.
Manage topics — create, branch, and handle fallback topics effectively.
Work with entities and variables to build dynamic conversational flows.
Enhance agent functionality through Power Automate integration and analytics.
Develop and publish intelligent agents using Dataverse for Teams.
Introduction to agent creation
Conversational builder and Generative Answers
Deployment and testing process
Trigger phrases, branching, and fallback topics
Creating topics for support and customer scenarios
Define and use custom entities
Reuse variables across topics
Create adaptive conversation flows
Add automated actions via Power Automate
Transfer conversations to Omnichannel for Customer Service
Analyze agent performance metrics
Build and connect to Dataverse data
Add inputs, conditions, and variables
Publish and share your intelligent agent
Hands-on GPT-3-based topic and response generation
Conversation Booster setup
Real-world implementation exercises
Experience Create agents in Microsoft Copilot Studio - Applied Skills Workshop in South Africa through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.
Experience Create agents in Microsoft Copilot Studio - Applied Skills Workshop through face-to-face Classroom Based training in South Africa. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.
Arrange Create agents in Microsoft Copilot Studio - Applied Skills Workshop in South Africa as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.
Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.
South Africa is the most advanced technological market on the continent, with Cape Town and Johannesburg acting as world-class centers for fintech, telecommunications, and digital entrepreneurship. Cape Town’s vibrant tech scene, often called 'Silicon Cape,' attracts international venture capital and research talent, while Johannesburg remains the industrial and financial heart of technical innovation. The country's top universities, including the University of Cape Town and Wits, provide a strong academic foundation for research in Artificial Intelligence and Big Data. Our educational frameworks in South Africa focus on equipping the professional workforce with the high-level skills needed to manage complex enterprise infrastructures. We provide elite training in Cybersecurity, Enterprise Architecture, and Data Science to support South Africa's leading role in the global digital economy.
