Implementing and Operating Cisco Collaboration Core Technologies Training in South Africa

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 5 Days
  • Level: Intermediate
  • Price: From ZAR 86,750 +TAX
  • Upcoming Date:

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist - Collaboration Core certifications. The exam will be available beginning February 24, 2020.



Prerequisites

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

The Understanding Cisco Collaboration Foundations (CLFNDU) course will help you obtain these skills and knowledge.

Target Audience

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

What You Will Learn

After taking this course, you should be able to:

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches

Training Outline

  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks Bullet
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Describing Dial Plans and Endpoint Addressing
  • Implementing MGCP Gateways
  • Implementing Voice Gateways
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing Toll Fraud Prevention
  • Implementing Globalized Call Routing
  • Describing Cisco Instant Messaging and Presence
  • Enabling Cisco Jabber®
  • Configuring Cisco Unity Connection Integration
  • Analyzing Quality Issues in Converged Networks
  • Defining QoS and QoS Models
  • Implementing Classification and Marking
  • Configuring Classification and Marking on Cisco Catalyst Switches

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Implementing and Operating Cisco Collaboration Core Technologies in South Africa through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from South Africa or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Implementing and Operating Cisco Collaboration Core Technologies through face-to-face Classroom Based training in South Africa. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Implementing and Operating Cisco Collaboration Core Technologies in South Africa as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in South Africa or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.


Contact us for more detail about our trainings and for all other enquiries!

Implementing and Operating Cisco Collaboration Core Technologies Training Course in South Africa Schedule

Join our public live virtual trainings remotely from South Africa. Private group trainings can also be organized at your preferred location in South Africa, around your schedule.

For corporate groups, we can organize this training as an on-site private group.
14 October 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
23 October 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
25 October 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
08 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
17 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
18 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
19 November 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX
06 December 2026 (5 Days)
Cape Town, Johannesburg, Pretoria
ZAR 86,750 +TAX

South Africa is the most advanced technological market on the continent, with Cape Town and Johannesburg acting as world-class centers for fintech, telecommunications, and digital entrepreneurship. Cape Town’s vibrant tech scene, often called 'Silicon Cape,' attracts international venture capital and research talent, while Johannesburg remains the industrial and financial heart of technical innovation. The country's top universities, including the University of Cape Town and Wits, provide a strong academic foundation for research in Artificial Intelligence and Big Data. Our educational frameworks in South Africa focus on equipping the professional workforce with the high-level skills needed to manage complex enterprise infrastructures. We provide elite training in Cybersecurity, Enterprise Architecture, and Data Science to support South Africa's leading role in the global digital economy.