ISO/IEC 20000-1:2018 Implementation Course Training in South Africa

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT
We can host this training at your preferred location. Contact us!

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

By attending this course, you will:

  • Develop the expertise to implement an IT service management system
  • Have the ability to apply international best practice to your organization
  • Help to save your organization time and money by improving the performance of day to day IT operations
  • Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
  • Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
08 August 2024
Cape Town, Durban, Johannesburg
2 Days
Classroom / Virtual Classroom
08 August 2024
Cape Town, Durban, Johannesburg
2 Days
Classroom / Virtual Classroom
10 September 2024
Cape Town, Durban, Johannesburg
2 Days
Classroom / Virtual Classroom
12 September 2024
Cape Town, Durban, Johannesburg
2 Days
Classroom / Virtual Classroom
13 September 2024
Cape Town, Durban, Johannesburg
2 Days
Classroom / Virtual Classroom
17 September 2024
Cape Town, Durban, Johannesburg
€2,203 +VAT Book Now
Classroom / Virtual Classroom
23 September 2024
Cape Town, Durban, Johannesburg
2 Days
Classroom / Virtual Classroom
26 September 2024
Cape Town, Durban, Johannesburg
2 Days
ISO/IEC 20000-1:2018 Implementation Course Training Course in South Africa

Formerly known as Union of South Africa, now officially known as Republic of South Africa is the Southernmost country in Africa. South Africa's population is over 60 million people, which makes the country the world's 23rd-most populous nation. South Africa has three capital cities: executive Pretoria, judicial Bloemfontein and legislative Cape Town, while the largest city is Johannesburg. The official languages of South Africa are Afrikaans, English, Ndebele, Pedi, Sotho, Swati, Tsonga, Tswana, Venda, Xhosa and Zulu.

South Africa can be rainy from November to February, so the best time to visit South Africa is from May to September. Despite the rainy season South Africa is a year-round destination, with varying regional climates. Blyde River Canyon, Durban, Drakensberg, Kruger National Park and of course, Cape Town are the tourist attractions of the country.

Expand your IT knowledge with our comprehensive range of courses, including programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our skilled instructors will facilitate hands-on training and share practical insights, all conveniently conducted at your preferred location within South Africa.
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