Maximising Customer Satisfaction in a Technical Environment Training in South Africa

Learn via: Classroom
Duration: 2 Days
Level: Intermediate
Price: From €2,593+VAT

We can host this training at your preferred location. Contact us!

This facilitated course will give you a greater understanding of the important role that excellent customer service plays in any organisation and how excellent customer service fits into your world. It will offer really practical advice which will enable you to meet the daily challenge of consistently providing excellent customer service.

Individuals who work in technical environments are now expected to also be customer service professionals. This course will demonstrate that great customer service can not only improve the level of support you provide for your internal and external customers but also improve your own working life.

Target Audience:

This course is for anyone working in a technical support role.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

06 January 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

15 January 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

19 January 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

06 January 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

15 January 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

12 February 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

19 January 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

12 February 2025 (2 Days)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

Maximising Customer Satisfaction in a Technical Environment Training Course in South Africa

Formerly known as Union of South Africa, now officially known as Republic of South Africa is the Southernmost country in Africa. South Africa's population is over 60 million people, which makes the country the world's 23rd-most populous nation. South Africa has three capital cities: executive Pretoria, judicial Bloemfontein and legislative Cape Town, while the largest city is Johannesburg. The official languages of South Africa are Afrikaans, English, Ndebele, Pedi, Sotho, Swati, Tsonga, Tswana, Venda, Xhosa and Zulu.

South Africa can be rainy from November to February, so the best time to visit South Africa is from May to September. Despite the rainy season South Africa is a year-round destination, with varying regional climates. Blyde River Canyon, Durban, Drakensberg, Kruger National Park and of course, Cape Town are the tourist attractions of the country.

Expand your IT knowledge with our comprehensive range of courses, including programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our skilled instructors will facilitate hands-on training and share practical insights, all conveniently conducted at your preferred location within South Africa.