Microsoft 365 Copilot User Enablement Specialist (MS-4007) Training in South Africa

Learners should complete the Get started with Microsoft 365 Copilot and be familiar with the core Microsoft 365 apps.

• Describe the importance of user enablement.
• Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
• Describe the People First strategy and its three key principles.
• Describe the Microsoft 365 Copilot user enablement framework.
• Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.

Module 1: Explore user enablement strategies for adopting Microsoft 365 Copilot

• The importance of user enablement
• Describe the journey to becoming an AI-powered organisation
• Adopting a people first strategy
• Describe the Microsoft 365 Copilot user enablement framework

Module 2: Envision a successful adoption of Microsoft 365 Copilot

• Assemble your team
• Sponsors and stakeholders
• Create an AI council
• Define a strategy
• Identify and prioritise scenarios
• Define success criteria, KPIs and the success measurement plan
• Assess your organisation's readiness

Module 3: Onboard and empower your employees to use Microsoft 365 Copilot efficiently

• Establish a Microsoft 365 Copilot Centre of Excellence
• Build your Champions and Early Adopters programs
• Build your engagement strategy
• Build your training strategy

Module 4: Drive value and maximise the impact of Microsoft 365 Copilot within your organisation

• Collect and analyse feedback
• Review success measures and user surveys
• Measure and report Copilot for Microsoft 365 usage
• Conduct health service reviews

Module 5: Extend and optimise Microsoft 365 Copilot in your organisation

• Describe how to enhance Microsoft 365 Copilot
• Design scenarios using the Modern Collaboration Architecture Framework
• Deliver business process transformation with Copilot Studio