We can host this training at your preferred location. Contact us!

“The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw – Irish playwright

The ability to communicate effectively is a key skill; communication and social interaction are fundamental to business success. This event is designed to develop your capability in delivering positive and persuasive communications.

People who attend this half-day session often ask us:

I struggle to get the response I want, is it the way I communicate my message?
Why can’t I always pick up on what others are trying to say?
How do I enhance my communication skills so that my colleagues and managers value my input to discussions?
Can I learn to adapt my communication style to best suit the situation and get better results?

This is an interactive course that requires effective communication throughout. We will work to enhance your skills - improve communication, improve relationships, improve results!

You will learn how to:

Define effective communications
Demonstrate effective listening and questioning skills
Identify how your inner thinking affects the way you communicate
Recognise and use techniques such as matching, pacing and signalling to control conversations
Create an action plan to develop your communication skills

Effective communication
Listening and questioning
Building rapport
Transactional Analysis (TA)
Action plan

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

22 May 2024