The Art of Empathy Training in South Africa

  • Learn via: Classroom
  • Duration: 1 Day
  • Price: From €968+VAT
We can host this training at your preferred location. Contact us!

Building stronger relations using the power of empathy.

Empathy is the ability to recognize, understand, and share the thoughts, feelings, and challenges of another person, animal, or fictional character. Practicing empathy profoundly influences the thinking and leadership styles. It creates an environment of trust and motivation, forges human connections, increases interpersonal relations, encourages collaboration, minimizes conflicts, and drives innovation.

In this Empathy workshop, you will learn:

  • Importance of empathy in the business world
  • Defining empathy and the different types of empathy
  • Understanding the differences between empathy and sympathy
  • Developing empathy to connect with people
  • Practicing empathy in difficult conversations
  • Overcoming limiting beliefs for better empathy
  • How to be an empathic leader
  • Reflection, journaling, and practicing empathy with self-care


Who Should Attend?

This workshop is designed for professionals at all career levels.

  • Business professionals
  • Directors, managers, supervisors, leaders
  • Human resources managers, trainers, advisors
  • Non-profit executive directors, board members, employees
  • Organizational development experts
  • Production managers, operations supervisors, manufacturing managers
  • Project managers, project leaders, team leaders
  • Public sector employees
  • Sales and customer service managers
  • Small business owners, entrepreneurs

  • How to define empathy
  • Understand different kinds of empathy
  • Tactics to build empathy
  • Gain appreciation for the practice of empathy and emotional intelligence
  • Practice empathy, empathic listening and empathy building strategies

  • Module 1: Understanding empathy and types of empathy
  • Module 2: Developing empathy and practicing empathic communication
  • Module 3: Exploring empathic leadership and psychological safety
  • Self-assessment and reflection exercises


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

25 January 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
27 January 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
18 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
25 January 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
27 January 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
05 March 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
18 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
14 March 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
The Art of Empathy Training Course in South Africa

Formerly known as Union of South Africa, now officially known as Republic of South Africa is the Southernmost country in Africa. South Africa's population is over 60 million people, which makes the country the world's 23rd-most populous nation. South Africa has three capital cities: executive Pretoria, judicial Bloemfontein and legislative Cape Town, while the largest city is Johannesburg. The official languages of South Africa are Afrikaans, English, Ndebele, Pedi, Sotho, Swati, Tsonga, Tswana, Venda, Xhosa and Zulu.

South Africa can be rainy from November to February, so the best time to visit South Africa is from May to September. Despite the rainy season South Africa is a year-round destination, with varying regional climates. Blyde River Canyon, Durban, Drakensberg, Kruger National Park and of course, Cape Town are the tourist attractions of the country.

Expand your IT knowledge with our comprehensive range of courses, including programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our skilled instructors will facilitate hands-on training and share practical insights, all conveniently conducted at your preferred location within South Africa.
By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.