We can host this training at your preferred location. Contact us!

From the simplest web-page, to the instrument panel of the latest aircraft, everything the user sees, hears, or feels has a major impact on the way that they use the tools in front of them. This course teaches the essential skills for designing and developing the way in which users will interact with their products, be it websites, software applications, or physical products.

Target Audience:

Whether you are a full blown User Experience Designer, or a software developer who needs to understand the User Experience (UX) field, you will find this course essential in improving the lives of your users.

Delegates must be computer literate, and have recent experiences as a computer user.

Chapter One – Introducing User Experience

UX Problems, Usability & User Centred Design
Design Processes & Methodologies
Common Methodologies
Creating a Design-Friendly Process
Usability Maxims

Chapter Two – The Strategy Plane

Business Goals as Product Objectives
Brand identity
Success metrics
The basic of user research and testing
Psychology of User
Understanding user needs with Interviewing, Card Sorting, Mental Model and User Personas techniques
Designing for Different Experience Levels

Chapter Three -- The Scope Plane

Technical Requirements
Content Requirements
Content Planning
Scenario Mapping
Journey Mapping
Prioritise – MoSCoW

Chapter Four – The Structure Plane

Understanding and the use of Navigation Patterns
Focused Entry Points
How to build an Information Architecture
Understanding and the use of Conceptual Model
Usability Concerns
Design Patterns
Stopping points
User Journeys

Chapter Five – The Skeleton Plane

Navigating Multiple Screens, Views or Pages, Tools and Menus
How to improve Navigation
The use of Sitemaps
How to design for Interactions
Understanding of design principles
Interaction Flow
Wireframing
Different types of prototyping

Chapter Six – The Surface Plane

Consistency and Standards
Style Guides
The user of colour
Designing for different platforms
Understanding of Metaphors, Idioms and Affordances
The Building Blocks and Principles of Visual Design

Throughout the whole course, learners will be working with a case study to build toward a prototype (either paper or digital). Learners will also be conducting usability testing on the prototype either in the classroom or remotely.

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

01 July 2024