Privacy Policy / Privacy Notice

Privacy Policy

Bilginç IT Academy (“Bilginç”, “we”, “us”, or “our”) respects the privacy and personal data of individuals who visit our website, request information or quotations about our training services, register for our courses, or otherwise use our services.

This Privacy Policy explains the types of personal data we may collect, how we may use that information, the circumstances in which it may be shared, and the measures we take to protect personal data.


1. Personal Data We May Collect

Depending on your interaction with us, we may process personal data including:

  • First and last name
  • Email address
  • Telephone number
  • Company/organisation and job-related information
  • Training, quotation, and information requests
  • Training registration and attendance information
  • Information required for invoicing and payment transactions
  • Communications and correspondence with us
  • IP address, browser, and device information
  • Website usage and security records
  • Other information that you voluntarily provide through forms or other communication channels

The personal data requested may vary depending on the service you use or the nature of your interaction with us.


2. How We Use Personal Data

We may process personal data for purposes including:

  • Responding to training and service enquiries
  • Preparing quotations and communicating with you
  • Managing training registrations and organisational processes
  • Providing information about training dates, locations, and attendance
  • Planning and delivering corporate training services
  • Managing customer relationships and support
  • Processing invoices, payments, and accounting transactions
  • Maintaining the security and proper operation of our website
  • Identifying and resolving technical issues
  • Improving our services and user experience
  • Complying with applicable legal and regulatory obligations
  • Responding to lawful requests from competent public authorities
  • Where applicable and subject to any required consent, providing information about our training programmes, events, and services and conducting marketing communications

Personal data is processed in a manner that is relevant, limited, and proportionate to the purposes for which it is collected.


3. Communications and Marketing

We may communicate with you about our training programmes, new courses, events, and services.

Where consent is required for electronic marketing or direct marketing activities, such communications will be carried out in accordance with the required consent and applicable law.

You may opt out of marketing communications by using the unsubscribe options included in our communications or by contacting us directly.

Operational communications necessary to provide a service, administer an existing training registration, or comply with legal obligations may be treated separately from marketing communications.


4. Sharing Personal Data

Where necessary to provide our services, personal data may be shared with parties such as:

  • Trainers and individuals involved in delivering training services
  • Training and certification partners
  • Authorised training, examination, and certification organisations
  • Information technology, hosting, cloud, and infrastructure providers
  • CRM, communication, and customer support providers
  • Payment and financial service providers
  • Accounting, legal, and other professional advisers
  • Government authorities and public bodies where required by law

We do not sell your personal data to third parties for their independent marketing purposes.


5. International Data Transfers

Bilginç IT Academy provides training services internationally. Some of the technology, cloud, communication, training, or certification providers we use may operate in different countries.

As a result, depending on the services involved and the providers used, your personal data may be transferred to or processed by service providers located in countries other than your own.

Where required, such transfers are carried out with appropriate safeguards and legal mechanisms in accordance with applicable data protection laws.


6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or for the retention periods required by applicable laws and regulations.

When the applicable retention period expires and there is no other lawful reason to retain the data, personal data will be deleted, destroyed, or anonymised in accordance with applicable requirements.


7. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or unlawful disclosure.

However, no method of transmitting information over the internet can guarantee absolute security.


8. Payment Information

Where online payments are available through our website, payment transactions may be processed by banks or authorised payment service providers.

Payment card information provided during such transactions may be processed subject to the security and privacy practices of the relevant bank or payment service provider.

Whether Bilginç IT Academy stores any payment card information and the technical processing of payments depends on the payment method and infrastructure used.


9. Cookies and Similar Technologies

Our website may use necessary cookies and, with your consent where required, analytics, advertising, and marketing cookies and similar technologies.

For detailed information about the cookies and third-party technologies we use and how you can manage your cookie choices, please review our Cookie Policy.

Non-essential tracking technologies will not be activated without consent where consent is required.


10. Third-Party Websites

Our website may contain links to websites operated by third parties. Bilginç IT Academy is not responsible for the privacy, security, or data processing practices of those third-party websites.

We recommend reviewing the relevant privacy policy whenever you visit an external website.


11. Your Privacy Rights

Depending on your location and the data protection laws applicable to you, you may have certain rights regarding your personal data.

These rights may include the right to request access to your personal data, obtain information about its processing, request correction of inaccurate or incomplete data, request deletion or restriction of processing where applicable, object to certain processing, and withdraw consent previously provided.

For personal data processing activities subject to Turkish law, your rights under Turkish Personal Data Protection Law No. 6698 (“KVKK”) remain applicable.


12. Children's Privacy

Our services are primarily intended for adults and corporate customers. Where personal data relating to children is processed, appropriate measures will be taken in accordance with applicable law.


13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, data processing practices, or applicable legal requirements.

The current version will become effective when it is published on our website.


14. Contact Us

If you have questions or requests regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Email: info@bilginc.com