Introduction to ISO/IEC 27701 and privacy information management
- Introduction to privacy information management systems
- The purpose and benefits of ISO/IEC 27701
- Understanding the relationship between ISO/IEC 27701 and ISO/IEC 27001
- Privacy governance and organisational responsibilities
- Key terminology, definitions, and principles
- Understanding personally identifiable information and privacy obligations
- Roles of PII controllers and PII processors
- Regulatory and stakeholder expectations surrounding privacy management
Initiating a PIMS implementation
- Understanding organisational context and stakeholder requirements
- Defining the scope of a privacy information management system
- Establishing leadership commitment and accountability
- Developing a PIMS implementation strategy
- Conducting a baseline review of current privacy management practices
- Identifying gaps against ISO/IEC 27701 requirements
- Defining implementation objectives, milestones, and success measures
- Building awareness and engagement across the organisation
- Planning a PIMS implementation
- Applying the Plan-Do-Check-Act methodology
- Establishing privacy objectives aligned to organisational goals
- Understanding privacy risk assessment and treatment processes
- Identifying privacy risks associated with processing personally identifiable information
- Selecting and implementing privacy controls
- Defining policies, procedures, and governance structures
- Developing implementation documentation and records management processes
- Planning communication, competence, and awareness activities
Implementing a privacy information management system
- Implementing operational privacy controls and processes
- Supporting PII controller responsibilities
- Supporting PII processor responsibilities
- Managing privacy-related documented information
- Integrating privacy management into organisational operations
- Establishing monitoring and reporting mechanisms
- Managing third-party and supplier privacy considerations
- Supporting collaboration between information security, compliance, legal, and operational teams
- Aligning privacy management activities with wider organisational risk and governance initiatives
Monitoring, measurement, and continual improvement
- Monitoring the performance and effectiveness of the PIMS
- Conducting internal reviews and performance evaluations
- Measuring implementation outcomes and privacy objectives
- Managing nonconformities and corrective actions
- Supporting continual improvement activities
- Preparing for management reviews and certification readiness
- Understanding certification audit processes and expectations
- Building long-term privacy capability and organisational resilience
Preparing for the PECB certification exam
- Overview of the PECB Certified ISO/IEC 27701 Lead Implementer examination
- Understanding exam competency domains
- Review of implementation concepts, methodologies, and best practices
- Practice questions, quizzes, and scenario-based discussions
- Guidance for exam preparation and certification progression
Exams and assessments
Participants will complete knowledge checks, practical discussions, implementation exercises, and quizzes throughout the course to reinforce understanding and support exam readiness.
The course includes the PECB Certified ISO/IEC 27701 Lead Implementer examination, which is completed after the course directly through PECB. Certification and examination fees are included within the course price. Learners who do not pass the first exam attempt are eligible for one free retake within 12 months of course completion, in line with PECB policies.
Hands-on learning
This course includes:
- Practical implementation exercises aligned to real-world privacy management scenarios
- Guided discussions focused on PII controller and PII processor responsibilities
- Privacy risk assessment and treatment activities
- Scenario-based workshops supporting implementation planning and continual improvement
- Instructor-led reviews of implementation challenges, audit preparation, and best practices
- A digital copy of the latest ISO/IEC 27701 standard