Feedback Skills for Leaders Training in Canada

  • Learn via: Classroom
  • Duration: 1 Day
  • Price: From €903+VAT
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We can host this training at your preferred location. Contact us!

Leaders will learn how to provide effective feedback, create opportunities for employees to grow and make positive contributions to their organizations.

The Feedback Skills for Leaders Training course is a dynamic, instructor-led course that shows new and experienced managers the benefits of developing this critical skill, both in giving & receiving feedback. You will learn specific techniques for receiving and responding to critical feedback and will learn the positive impact of praise and positive messages.

 

Leaders who learn how to provide effective feedback create opportunities for employees to grow, become motivated and make positive contributions to their organizations. The Feedback Skills for Leaders Training course includes information on how gender and generational differences can impact employees' expectations and how well feedback is received.



Who Should Attend?

Leaders who want to improve their feedback skills, in order to help their employees grow within their organizations.

Upon successful completion of the Feedback Skills for Leaders Training course, you will be able to:

 

  • Understand Resistance to Criticism
  • Respond to Critical Feedback
  • Give Constructive Feedback
  • Give Positive Feedback
  • Handle Recurring Problems

Part 1: Understanding Resistance to Criticism

  • What Is Critical Feedback?
  • The Impact of Gender on Feedback
  • Gender Communication & Leadership
  • Effectiveness
  • Generational Differences in Feedback
  • Influence of Parental Messages
  • Critical Feedback Messages to Watch Out For
  • Counteracting Self‐Criticism & Past Messages
  • Changing Your Beliefs About Critical Feedback

 

Part 2: Responding to Critical Feedback

  • How We Perceive Critical Feedback
  • Types of Critical Feedback
  • Three Stages of Response
  • Assertive Techniques to Deal with Criticism
  • Technique 1: Fogging
  • Technique 2: Admitting the Truth
  • Technique 3: Requesting Specific Feedback
  • Ten Tips for Handling Feedback

 

Part 3: Giving Constructive Feedback

  • Barriers to Giving Constructive Feedback
  • Overcoming Obstacles
  • Benefits of Voicing Feedback Regularly
  • Understanding Constructive Feedback:
  • Step 1: Set Realistic Goals & Expectations
  • Step 2: Research the Facts
  • Step 3: Choose Your Timing
  • Step 4: Be Specific, Using the DASR Script
  • Providing Feedback with "I" Statements
  • Step 5: Monitor & Follow Through
  • The Impact of Technology on Feedback
  • Critiquing Your Manager or Colleague
  • Using the DASS Script
  • Providing Unsolicited Feedback
  • Turning Complaints into Proposals

 

Part 4: Giving Positive Feedback

  • The Powerful Impact of Praise
  • Rethinking Barriers to Praising Others
  • Guidelines for Giving Positive Feedback
  • Public vs. Private Praise
  • Praising Upward

 

Part 5: Handling Recurring Problems

  • Five Steps in Discussing Recurring Problems
  • The Importance of Follow-Up
Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
09 January 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
13 January 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
20 January 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
22 January 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
09 January 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
13 January 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
08 February 2025
Toronto, Montreal, Calgary
1 Day
Classroom / Virtual Classroom
20 January 2025
Toronto, Montreal, Calgary
1 Day
Feedback Skills for Leaders Training Course in Canada

Canada is a North American country. Known as the second-largest country of the world, Canada’s capital city is Ottawa. Toronto, Vancouver and Montreal are the biggest and most popular cities of this country. The 8,891-kilometer southern and western border between Canada and the United States is the world's longest intergovernmental land border. This country also has the longest coastline in the world.

Canada is a constitutional monarchy. The country was originally a British Empire colony and is now a part of the British Commonwealth. Both French and English are Canada’s official languages. Canada’s national animal is a beaver and the its flag design is a vertical triband of red and white with a red maple leaf charged in the centre. Some of the top-rated tourist attractions in Canada are Niagara Falls, Banff National Park and Rocky Mountains, CN Tower in Toronto City, Bay of Fundy, Old Quebec (Vieux-Quebec in French), the ski resort of Whistler, Ottawa's Parliament Hill and Vancouver Island.

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