Professional Scrum Facilitation Skills (PSF) Training in Switzerland

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 1 Day
  • Level: Intermediate
  • Price: From CHF 1,300 +TAX
  • Upcoming Date:
  • UK & Switzerland Based Global Training Provider

Professional Scrum Facilitation Skills™ (PSF) is an interactive workshop designed to help Scrum practitioners strengthen their facilitation capabilities and develop the mindset required to guide effective collaboration within Scrum Teams.

Scrum encourages teams to take ownership of decision-making and problem-solving. However, achieving productive collaboration is not always straightforward. Teams may encounter challenges such as low participation, conflicting opinions, unclear goals, or difficulty reaching consensus. Strong facilitation skills help teams navigate these situations and achieve better outcomes.

Throughout this course, participants learn how to apply facilitation principles, select appropriate techniques for different scenarios, and create environments where collaboration, engagement, and effective decision-making can thrive.


We can organize this training at your preferred date and location.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

Participants should already possess a solid understanding of Scrum principles and practices.

This course is not recommended for individuals who are new to Scrum or have limited Scrum experience.

Who Should Attend

This course is ideal for:

  • Scrum Masters
  • Scrum Team Members
  • Agile Coaches
  • Scrum Coaches
  • Agile Consultants
  • Professionals seeking to improve team collaboration and engagement

What You Will Learn

By the end of this course, participants will be able to:

  • Develop a facilitative mindset
  • Apply core facilitation principles in challenging situations
  • Understand the relationship between Scrum Values and effective collaboration
  • Select appropriate facilitation techniques for different team scenarios
  • Improve Scrum events and team interactions
  • Encourage participation and diverse viewpoints
  • Support teams in reaching shared decisions
  • Understand how group dynamics influence outcomes
  • Build a practical toolkit of facilitation techniques for real-world use

Training Outline

Introduction to Facilitation

Topics Covered

  • What facilitation means in Agile environments
  • The role of facilitation in Scrum
  • Facilitator responsibilities
  • Enabling collaborative decision-making

Developing a Facilitative Mindset

Topics Covered

  • Facilitation as a leadership stance
  • Neutrality and guidance
  • Supporting self-managing teams
  • Creating psychological safety

Scrum Values and Collaboration

Topics Covered

  • Applying Scrum Values in team interactions
  • Building openness and transparency
  • Encouraging participation
  • Strengthening trust within teams

Addressing Common Scrum Challenges

Participants explore real-world Scrum scenarios and practice selecting effective facilitation approaches.

Example Scenarios

  • Low engagement during meetings
  • Teams struggling to reach agreement
  • Discussions drifting away from objectives
  • Conflict within Scrum Teams
  • Difficult decision-making situations

Facilitating Scrum Events

Supporting Scrum Events

  • Sprint Planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

Facilitation Techniques

  • Structured discussions
  • Decision-making frameworks
  • Participation techniques
  • Visual collaboration tools

Encouraging Diverse Perspectives

Topics Covered

  • Leveraging diversity of thought
  • Creating inclusive discussions
  • Managing differing viewpoints
  • Building consensus effectively

Group Dynamics and Decision-Making

Topics Covered

  • Understanding team behavior
  • Group dynamics and influence
  • Collaborative decision-making
  • Strengthening team alignment

Facilitation Toolkit

Participants leave with a collection of practical facilitation methods that can be applied in a variety of Agile situations.

Techniques Include

  • Meeting opening and closing activities
  • Brainstorming methods
  • Prioritization techniques
  • Decision-making frameworks
  • Engagement and participation tools

Personal Facilitation Action Plan

Throughout the course, participants develop a personal facilitation plan designed to improve their next Scrum event, workshop, or team discussion.

Certification and Assessment

All participants who complete the course receive access to the Professional Scrum Facilitation Skills assessment.

Assessment Details

  • Passing Score: 85%
  • Duration: 30 Minutes
  • Number of Questions: 20
  • Format: Multiple Choice
  • Language: English

Participants who attempt the assessment within 14 days of the course and do not achieve a passing score may be eligible for a second attempt at no additional cost.

Why Choose Us

Experience Professional Scrum Facilitation Skills (PSF) in Switzerland through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Switzerland or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Professional Scrum Facilitation Skills (PSF) through face-to-face Classroom Based training in Switzerland. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Professional Scrum Facilitation Skills (PSF) in Switzerland as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Switzerland or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

Professional Scrum Facilitation Skills (PSF) Training Course in Switzerland Schedule

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
09 Oktober 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
12 Oktober 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
21 Oktober 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
16 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
20 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
25 November 2026 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
16 Februar 2027 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX
04 März 2027 (1 Day)
Zurich, Geneva, Basel, Bern
CHF 1,300 +TAX

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