Enterprise Software (Functional)

Mastering Microsoft Dynamics 365 Customer Engagement (CE)
Level: Intermediate | Duration: 5 Days
  • Classroom
  • Virtual Classroom
  • Online
This 5-day course will empower learners to be able to administer Dynamics 365 through the Microsoft Power Platform and customise the Customer Engagement platform of Dynamics 365. After the co...
Introduction to Dynamics 365 Sales
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This one-day introduction to Dynamics Sales course is aimed at delegates who are completely new to the Dynamics system. The course covers logging into a Dynamics online platform, navigating t...
Microsoft Dynamics 365 Finance (MB-310)
Level: Intermediate | Duration: 4 Days
  • Classroom
  • Virtual Classroom
  • Online
This course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and ad...
Microsoft Dynamics 365 Supply Chain Management (MB-330)
Level: Intermediate | Duration: 5 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed b...
Introduction to Endpoint Management
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This one-day instructor-led course provides delegates with a technical overview of device management and how it fits in to the modern place. Target Audience: This course is suitable for engin...
Salesforce Associate Foundation
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
The Salesforce Associate Foundation Course is for Trailblazers with 0-6 months of Salesforce experience. This course provides foundational Salesforce knowledge including understanding what a...
Microsoft Dynamics 365 Customer Experience Analyst Associate
Level: Fundamentals | Duration: 5 Days
  • Classroom
  • Virtual Classroom
  • Online
This training course is aimed at delegates who wish to gain knowledge about Microsoft Dynamics 365 customer experience and for those who wish to take the MB-280 exam. Delegates are usually re...
Create and manage journeys and segments with Dynamics 365 Customer Insights and data - Applied Skills Workshop
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
...
Create and manage segments in Customer Insights - Data - Applied Skills Workshop
Level: Intermediate | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
In this applied skills workshop, you practice building segments using Customer Insights - Data. The skills validated include building a segment from profiles, generating insights and suggeste...
Create and manage journeys with Dynamics 365 Customer Insights - Applied Skills Workshop
Level: Intermediate | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
In this Applied skills workshop, you practice building journeys using Dynamics 365 Customer Insights. The skills validated include creating marketing assets like emails, creating a segment, c...
Microsoft Dynamics 365 Customer Service (MB-230)
Level: Intermediate | Duration: 4 Days
  • Classroom
  • Virtual Classroom
  • Online
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to ded...

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