Advanced Lean Techniques & Understanding Customers Training in France

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,235+VAT
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We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process
Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our France facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
24 août 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
26 août 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
26 août 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
25 août 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
02 septembre 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
03 septembre 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
02 octobre 2024
Paris, Lyon, Lille, Nice
2 Days
Classroom / Virtual Classroom
10 octobre 2024
Paris, Lyon, Lille, Nice
2 Days
Advanced Lean Techniques & Understanding Customers Training Course in France

The French Republic, or République Française, is a country of northwestern Europe. Having suitable agricultural lands, more than half of the land, makes France Europe's most important agricultural producer. The country's capital and the largest city is Paris. Other major and famous cities are Marseille, Lyon, Toulouse, Lille, Bordeaux, and Nice.

France is a popular destination for tourists. While you can skii at the Alps, Côte d'Azur is a perfect destination in spring and summer time. The country attracts millions of tourists also during the Cannes Festival time. The Cannes Film Festival, is an annual film festival held in Cannes, a city located on the French Riviera, which previews new films of all genres from all around the world.

Bilginç IT Academy is committed to aligning with the demands of France, utilizing state-of-the-art training methodologies. Discover a wide selection of Certification Exam preparation courses and accredited corporate training offerings in our catalog, designed to reshape your perspective on IT training.

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