Delivered by an Omnissa Certified Instructor, this course focuses on common troubleshooting scenarios within Horizon 8 infrastructures.
It develops structured problem-solving skills and ensures that solutions are effective, repeatable, and safe for production environments.
Participants will gain practical knowledge of diagnosing and resolving issues related to Horizon Connection Server, Unified Access Gateway, Blast protocol, certificates, instant clones, and Horizon Clients.
Participants should have:
A working knowledge of Omnissa Horizon infrastructure
Background in End-User Computing
Completion of Horizon Deploy and Manage course
This course is designed for:
Intermediate to advanced practitioners supporting Horizon 8 environments.
End-User Computing professionals.
Horizon system administrators and technical support engineers.
By the end of this course, learners will be able to:
Develop a structured troubleshooting approach
Resolve common Horizon infrastructure issues
Interpret Connection Server logs and diagnose configurations
Identify Unified Access Gateway (UAG) certificate problems
Verify Blast protocol configuration and optimize performance
Troubleshoot TLS/SSL certificates
Analyze Cloud Pod Architecture (CPA) issues
Use command-line tools and database backup utilities
Optimize Windows images for Horizon environments
Diagnose issues with Instant Clone VMs
Troubleshoot Horizon Client (Windows, Linux, Mac, HTML) problems
Troubleshoot device redirection and nested RDSH configurations
Course Introduction
Objectives and logistics
Review of Horizon 8 Architecture
Introduction to Troubleshooting
How to troubleshoot and available resources
Horizon Infrastructure Troubleshooting
Connection Server issues
AD LDS replication
Log analysis
Unified Access Gateway Troubleshooting
Deployment errors, certificate issues, and tools
Blast Configuration and Optimization
Verification and performance tuning
Horizon Connections Troubleshooting
Load balancing, ports, and protocol analysis
Black screen and connectivity issues
TLS/SSL Certificates
Horizon certificate configuration and troubleshooting
Cloud Pod Architecture Troubleshooting
Command Line Tools
Using CLI tools, backup and restore databases
Troubleshooting Machines and Desktops
Using the Help Desk Tool
Troubleshooting Windows and Linux desktops
Optimizing Windows Desktops and Servers
Using the OS Optimization Tool and automation
Troubleshooting Instant Clones
Troubleshooting Horizon Client
Windows, Linux, Mac, and HTML Access
Device Redirection Troubleshooting
Common redirection problems and nested RDSH
Each module includes practical lab exercises, where learners practice:
Log analysis
Network and protocol troubleshooting
Resource monitoring
Instant clone recovery
Certificate and connection validation
There is no certification exam associated with this course.
However, it serves as preparation for advanced Omnissa Horizon certifications.
Experience Horizon 8: Troubleshooting in France through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.
Experience Horizon 8: Troubleshooting in a focused classroom environment in France. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.
Meet your team's training needs with Bilginç IT Academy's onsite Horizon 8: Troubleshooting in France solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.
Join our public courses in our France facilities. Private class trainings will be organized at the location of your preference, according to your schedule.
France stands as a cornerstone of European industrial innovation, with Paris and Lyon serving as premier global hubs for aerospace, automotive technology, and high-end digital startups. The French tech ecosystem, famously supported by the 'La French Tech' initiative, thrives on the research excellence of institutions like Sorbonne University and École Polytechnique. As a leader in sustainable energy software and sophisticated telecommunications, France offers a highly competitive landscape for advanced professional development. Our IT training programs in France are designed to meet these elite standards, focusing on Cloud Computing, Cybersecurity, and Data Science certifications. We empower professionals across the Republic to lead digital transformation projects within a diverse economy that is consistently pushing the boundaries of engineering and artificial intelligence.
