Citrix Platform Monitoring & Troubleshooting Training in United Kingdom

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 2 Days
  • Level: Fundamentals
  • Price: From £2,050 +TAX
  • Upcoming Date:

In this course you will learn how to use tools for monitoring and troubleshooting a Citrix Virtual Apps and Desktops environment. You'll learn advanced use cases for Citrix Director. You'll also learn about uberAgent and how to install, manage, and configure Splunk, ESA and UXM dashboards, and the uberAgent plug-in. You'll also understand core architecture and traffic flows as they relate to common breakpoints and the troubleshooting tools to identify issues. Get hands-on as the course guides you through using these monitoring tools and troubleshooting techniques. This course is a necessary step in enabling you with the right training and skills, to not only monitor a CVAD environment and Infrastructure, but also to make well-informed troubleshooting decisions.

Product Versions Covered: Citrix DaaS, Citrix Virtual Apps and Desktops 7 2507 LTSR, NetScaler Console 14.1, and uberAgent 7.4.x./7.5.x



Prerequisites

Participants should have:

Strong foundational knowledge of:

  • Windows Server and Desktop operating systems.
  • Active Directory, Policies, Profiles, Networking and Hypervisors.
  • Citrix Architecture and Deployment of Apps and Desktops using CVAD or Citrix DaaS

Target Audience

This course is designed for:

  • Systems Engineers and Systems Analysts

For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

By the end of this course, learners will be able to:

  • Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
  • Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
  • Install, Configure, and Manage Citrix uberAgent.
  • Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Training Outline

Module 1: Citrix Tools for Monitoring, Troubleshooting, and Automation

  • Introduction to Support a Citrix Virtual Apps and Desktops Site
  • Tools for Monitoring and Troubleshooting
  • Tools for Automation

Module 2: Monitoring CVAD with Citrix Director

  • Citrix Director Introduction
  • Monitor and Interact with Users Sessions
  • Infrastructure Monitor
  • Application and Desktop Probing
  • Cost Optimization
  • Citrix Director and NetScaler Gateway

Module 3: Activity Monitoring with Session Recording

  • Session Watermark
  • Session Recording

Module 4: Citrix Director and NetScaler Console Integration

  • Introduction to NetScaler Console
  • Insight Monitoring
  • Integrate Citrix Director with NetScaler Console

Module 5: Install, Configure, and Manage Citrix uberAgent

  • Introduction to Citrix uberAgent
  • Splunk
  • Architecture Overview
  • Architecture Deep Dive
  • Installing and Configuring uberAgent
  • uberAgent - Endpoint Configuration
  • Dashboards
  • Alert and Reporting
  • Logging and Troubleshooting

Module 6: Introduction to Troubleshooting

  • Introduction to PowerShell
  • Architecture and Communication

Module 7: Troubleshoot Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting NetScaler Gateway
  • Troubleshooting Access and Authentication
  • Troubleshooting App/Desktop Launch

Module 8: Troubleshoot Delivery Controller Issues

  • Validating FlexCast Management Architecture (FMA) Services

Module 9: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

  • Troubleshooting VDA Registration

Module 10: Troubleshoot HDX Connections

  • Troubleshooting HDX Connections
  • Installing Scout EMS, ELIAS, and Scout Board

Exams and Assessments

The Citrix Certified Professional - Virtualization (CCP-V) exam is available to purchase separately through Kryterion.

Hands-On Learning

This course is delivered through a mixture of presentation, demonstration and hands-on labs

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Citrix Platform Monitoring & Troubleshooting in United Kingdom through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from United Kingdom or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Citrix Platform Monitoring & Troubleshooting through face-to-face Classroom Based training in United Kingdom. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Citrix Platform Monitoring & Troubleshooting in United Kingdom as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in United Kingdom or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

Citrix Platform Monitoring & Troubleshooting Training Course in United Kingdom Schedule

Join our public courses in our United Kingdom facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
18 October 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
07 November 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
09 November 2026 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
16 January 2027 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
17 February 2027 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
21 February 2027 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
26 March 2027 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX
04 April 2027 (2 Days)
London, Manchester, Birmingham, Edinburgh
£2,050 +TAX

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