Citrix Platform Monitoring & Troubleshooting Training in United Arab Emirates

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Level: Fundamentals
  • Price: From €2,400 +TAX
  • UK & Türkiye Based Global Training Provider

In this course you will learn how to use tools for monitoring and troubleshooting a Citrix Virtual Apps and Desktops environment. You'll learn advanced use cases for Citrix Director. You'll also learn about uberAgent and how to install, manage, and configure Splunk, ESA and UXM dashboards, and the uberAgent plug-in. You'll also understand core architecture and traffic flows as they relate to common breakpoints and the troubleshooting tools to identify issues. Get hands-on as the course guides you through using these monitoring tools and troubleshooting techniques. This course is a necessary step in enabling you with the right training and skills, to not only monitor a CVAD environment and Infrastructure, but also to make well-informed troubleshooting decisions.

Product Versions Covered: Citrix DaaS, Citrix Virtual Apps and Desktops 7 2507 LTSR, NetScaler Console 14.1, and uberAgent 7.4.x./7.5.x



Prerequisites

Participants should have:

Strong foundational knowledge of:

  • Windows Server and Desktop operating systems.
  • Active Directory, Policies, Profiles, Networking and Hypervisors.
  • Citrix Architecture and Deployment of Apps and Desktops using CVAD or Citrix DaaS

Target Audience

This course is designed for:

  • Systems Engineers and Systems Analysts
We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

By the end of this course, learners will be able to:

  • Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
  • Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
  • Install, Configure, and Manage Citrix uberAgent.
  • Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Training Outline

Module 1: Citrix Tools for Monitoring, Troubleshooting, and Automation

  • Introduction to Support a Citrix Virtual Apps and Desktops Site
  • Tools for Monitoring and Troubleshooting
  • Tools for Automation

Module 2: Monitoring CVAD with Citrix Director

  • Citrix Director Introduction
  • Monitor and Interact with Users Sessions
  • Infrastructure Monitor
  • Application and Desktop Probing
  • Cost Optimization
  • Citrix Director and NetScaler Gateway

Module 3: Activity Monitoring with Session Recording

  • Session Watermark
  • Session Recording

Module 4: Citrix Director and NetScaler Console Integration

  • Introduction to NetScaler Console
  • Insight Monitoring
  • Integrate Citrix Director with NetScaler Console

Module 5: Install, Configure, and Manage Citrix uberAgent

  • Introduction to Citrix uberAgent
  • Splunk
  • Architecture Overview
  • Architecture Deep Dive
  • Installing and Configuring uberAgent
  • uberAgent - Endpoint Configuration
  • Dashboards
  • Alert and Reporting
  • Logging and Troubleshooting

Module 6: Introduction to Troubleshooting

  • Introduction to PowerShell
  • Architecture and Communication

Module 7: Troubleshoot Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting NetScaler Gateway
  • Troubleshooting Access and Authentication
  • Troubleshooting App/Desktop Launch

Module 8: Troubleshoot Delivery Controller Issues

  • Validating FlexCast Management Architecture (FMA) Services

Module 9: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

  • Troubleshooting VDA Registration

Module 10: Troubleshoot HDX Connections

  • Troubleshooting HDX Connections
  • Installing Scout EMS, ELIAS, and Scout Board

Exams and Assessments

The Citrix Certified Professional - Virtualization (CCP-V) exam is available to purchase separately through Kryterion.

Hands-On Learning

This course is delivered through a mixture of presentation, demonstration and hands-on labs

Why Choose Us

Experience Citrix Platform Monitoring & Troubleshooting in United Arab Emirates through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from United Arab Emirates and worldwide, with flexible planning options for individual and corporate training needs.

Experience Citrix Platform Monitoring & Troubleshooting in a focused classroom environment in United Arab Emirates. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Citrix Platform Monitoring & Troubleshooting in United Arab Emirates solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.
Contact us for more detail about our trainings and for all other enquiries!

The UAE is a global beacon of futuristic ambition, where Dubai and Abu Dhabi are redefining the boundaries of smart city technology and AI-driven governance. With massive investments in the 'Digital Dubai' initiative and the Hub71 ecosystem in Abu Dhabi, the Emirates have become a magnet for tech startups and multinational corporations alike. The region's vision for 2031 focuses on becoming a world leader in Artificial Intelligence and blockchain integration across all public and private sectors. Our training programs in the UAE are built to support this vision, offering high-impact certifications in cybersecurity, machine learning, and digital leadership. We provide the tools necessary for professionals to excel in a high-speed economy that is constantly pioneering the next generation of technological solutions.

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