Exclusive - Develop advanced techniques in order to adapt communication styles and apply influence techniques for enhanced stakeholder buy-in and commitment.

There is no question that in today’s complex business environment communication is more important than ever. As the pressure to deliver projects faster, at a lower cost, and with the functionality required to help innovate and improve business results, those involved in projects need to be able to effectively communicate with a broad stakeholder group to understand needs, influence direction, and achieve results. Communication can be very challenging. People have different needs, and as stakeholder groups become broader and more communication is done through virtual mediums, the potential for miscommunication dramatically increases.

In this course, you will acquire the skills and knowledge required to improve the effectiveness of communication with stakeholders.

Who Should Attend?

Anyone working with stakeholders who wants to:

Improve the effectiveness of their communication using a variety of communication methods
Influence and negotiate to achieve better outcomes
Run more effective face-to-face and virtual meetings

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Prework for this course should be completed one week in advance and brought to class.

What You Will Learn

Understand your natural tendencies when communicating with others
Identify and adapt to stakeholder communication needs based on their role and preferences
Communicate effectively using various communication mediums and methods
Apply influence techniques to achieve specific goals
Plan for a win-win negotiation
Facilitate stakeholder meetings

Training Outline

1. Introduction

Introduction to course
Personal learning objectives
The definition of communication
What effective communicators do

2. Your Communication Style

Personal needs and your communications
Creating a dialogue through question-asking
Your personal listening skills assessment

3. Adapting to Stakeholder Communication Needs

Layers of stakeholder diversity
Personal needs and your stakeholders - adapting your style
Adapting your message based on the stakeholder's role, level and tenure

4. Planning and Structuring Your Message

The process of understanding
Developing a communication objective
Analyzing your stakeholders - completing and audience analysis
The structuring communications model

5. Delivering Your Message

Writing reports and proposals
Delivering a compelling presentation

6. Advanced Influence Techniques

The definition of influence
The influence roadmap:
- Define your influence objective
- Determine your approach
- Select your tactic
- Plan your message

7. Win-Win Negotiation Techniques

Types of stakeholder negotiations
Moving from positions to interests
The negotiation process
- Planning for negotiations
- Conducting negotiation discussions
- Making a proposal
- Gaining agreement

8. Facilitating Meetings

Planning for meetings
Conducting face-to-face meetings
Leading virtual meetings
Following up to achieve result

9. Connection

Your personal action plan

Why Choose Bilginç IT Academy

At Bilginç IT Academy, we combine our strong presence in both the UK and Türkiye to deliver high-quality, practical training solutions for organizations worldwide.

International Presence with Local Expertise
With operations in the United Kingdom and Türkiye, we bring together global standards and local market understanding to deliver effective training experiences across regions.

Expert Instructors with Real-World Experience
Our courses are delivered by certified trainers with extensive industry experience, ensuring you gain practical knowledge that can be applied immediately.

Corporate-Focused Training Approach
We specialize in training corporate teams, tailoring our programs to meet your organization’s goals, technologies, and project requirements.

Flexible Training Delivery Worldwide
We offer classroom, virtual classroom, and onsite training options globally, tailored to your organization’s needs.

Hands-On, Practical Learning
Our training sessions include real-world scenarios, case studies, and interactive exercises to ensure lasting understanding and skill development.

Proven Track Record
With over 10 years of experience, we have successfully trained professionals from leading organizations across different industries and regions.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Kazakhstan stands as the preeminent technological and financial powerhouse of Central Asia, with the dynamic cities of Almaty and Astana serving as global magnets for innovation. The country is home to the Astana Hub, an international tech startup center, and Nazarbayev University, both of which are at the forefront of pioneering research in Artificial Intelligence, Blockchain, and Big Data analytics. Kazakhstan has achieved worldwide recognition for its advancements in digital mining and financial technologies, supported by a national strategy that prioritizes high-quality IT education and continuous professional development. Our comprehensive training programs are strategically designed to empower professionals in Kazakhstan to master complex corporate systems and lead large-scale digital innovation processes. By bridging the gap between local talent and global industry standards, we ensure that the Kazakh workforce remains highly competitive in the rapidly evolving Eurasian digital economy.

Effective Stakeholder Communication Training in Kazakhstan