IIBA® International User Experience Design and Usability Training Course in Singapore

International Business Analysis Trainings are aligned with IIBA® BABOK® (Business Analysis Body of Knowledge®) standards. These interactive and practical trainings aims to train the participants with best of breed business analysis processes, techniques, tools and methodologies consistent with the BABOK®. They also prepare participants to IIBA® CBAP® (Certified Business Analysis ProfessionalTM), CCBA® (Certification of Capability in Business AnalysisTM) and ECBA® (Entry Certificate in Business AnalysisTM) certification exams with the latest business analysis techniques, methodologies and Harvard Case Studies.

For IT professionals we offer not only knowledge but also new perspectives and hands on practices which they can implement immediately after the training.

For corporate groups, we can organize this training as an on-site private group.

Who Should Attend

Usability Specialists
Business Analysts
Web Designers
Product Managers
Enterprise Architecture Specialists
Software Architects

Training Outline

Day 1

Foundation of User Experience

What is Usability?
What is User Experience?
Usability Problems are Everywhere
Return on Investment of Usability Studies

User Experience Design Process

Strategy Layer

Defining the Strategy
Defining Need
Defining Users
- User Profiling
- Persona Workshops
- Definition of Mental Model
Definition of User Scenarios
Context Analysis

Scope Layer

Definition of Functional Requirements
- Use Cases
Definition of Content Requirements

Structure Layer

Interaction Design
Information Architecture
- Hypertext Editing
- Database-Based Editing
- Hierarchical Editing
- Narrow-Deep vs Broad-Shallow Editing

Day 2

Skeleton Layer

Interface Design
- International Design Principles and Rules
- Low Fidelity Prototyping
  - Wireframing
  - Sketching
  - Screen Mockups
  - Storyboards
- High Fidelity Prototyping
- Widgets (Primary/Secondary, Windows, Message Boxes, Dialog Boxes, Tabs, Menus, Tools, Bars, Command Buttons, Option Buttons, Check Boxes, List Boxes, Text Boxes)
- Styles
  - Command Lines
  - Menu Selection
  - Form-Fill
  - Direct Manipulation
  - Anthropomorphic
  - Menu Design (Card Sorting)
Navigation Design

Visual Design

Psychological Principles
Visual Design Principles

Why Choose Us

Leading UK-based global training provider since 1995.

Experience IIBA® International User Experience Design and Usability in Singapore through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from Singapore or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience IIBA® International User Experience Design and Usability through face-to-face Classroom Based training in Singapore. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange IIBA® International User Experience Design and Usability in Singapore as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Arrange the training in Singapore or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.

Frequently asked questions about IIBA® International User Experience Design and Usability Training Course in Singapore (FAQ)

This training focuses on user experience (UX) design and usability principles within a business context. It helps professionals design user-centered solutions, improve usability, and align digital products with both user needs and business goals.

This training is ideal for business analysts, UX designers, product owners, product managers, and professionals involved in digital product development. It is also valuable for anyone responsible for improving customer experience and usability.

Participants will learn user-centered design principles, usability evaluation techniques, user research methods, journey mapping, persona development, and how to translate user needs into effective product and system designs.

Usability refers to how easy and efficient it is for users to interact with a system or product. High usability improves user satisfaction, reduces errors, increases adoption rates, and enhances overall customer experience.

UX design contributes to business value by improving customer satisfaction, increasing engagement, reducing development rework, and ensuring that products meet user expectations. Better user experience leads to higher customer retention and competitive advantage.

Common techniques include user interviews, usability testing, prototyping, wireframing, journey mapping, A/B testing, and persona creation. These methods help teams understand user behavior and design effective solutions.

UX aligns with business analysis by ensuring that user needs are integrated into requirements and solutions. Business analysts help bridge the gap between stakeholders and users, ensuring that products deliver both business and user value.

This training enhances your ability to design user-centered solutions and improve usability. It strengthens your profile for roles in UX design, business analysis, product management, and digital transformation initiatives.

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises across Singapore. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date within Singapore.