The Art of Listening Training in Singapore

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 1 Day
  • Price: From SGD 1,300 +TAX
  • Upcoming Date:
Strengthen communication, build trust, and lead more effectively through intentional listening.

Listening is one of the most essential—and often overlooked—skills in effective communication. Many professionals listen to respond rather than to understand, which can lead to miscommunication, missed opportunities, and weakened relationships. This course focuses on developing intentional listening skills that improve clarity, strengthen connections, and enhance overall effectiveness in the workplace.

You will learn how to move beyond passive hearing to active, engaged listening. Through practical techniques and real-world scenarios, this course helps individuals recognize common listening barriers, ask better questions, and respond thoughtfully. The result is stronger collaboration, improved problem-solving, and more meaningful interactions across teams.



Who Should Attend?

  • Managers and team leaders
  • Customer-facing professionals
  • Project managers
  • HR and Learning & Development professionals
  • Anyone looking to improve communication and interpersonal effectiveness

For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

By the end of this course, you will be able to:

  • Differentiate between hearing and active listening
  • Identify personal and environmental barriers to effective listening
  • Apply techniques to improve focus and attention during conversations
  • Use questioning and paraphrasing to ensure understanding
  • Demonstrate empathy and emotional awareness while listening
  • Respond thoughtfully to enhance communication and relationships
  • Build trust and credibility through effective listening behaviors

Training Outline

Module 1. The Importance of Listening

  • Why listening matters in the workplace
  • The impact of poor listening on communication and results
  • Common misconceptions about listening

Module 2. Barriers to Effective Listening

  • Internal distractions and assumptions
  • External interruptions and environmental factors
  • Emotional and cognitive biases

Module 3. Foundations of Active Listening

  • Key components of active listening
  • Maintaining focus and presence
  • Verbal and non-verbal listening cues

Module 4. Listening Techniques and Skills

  • Asking effective questions
  • Paraphrasing and summarizing
  • Clarifying and confirming understanding

Module 5. Listening with Empathy

  • Understanding perspectives and emotions
  • Demonstrating empathy in conversations
  • Building trust through listening

Module 6. Responding Effectively

  • Avoiding reactive responses
  • Providing thoughtful and constructive feedback
  • Managing difficult conversations

Module 7. Application and Action Planning

  • Identifying personal listening strengths and gaps
  • Creating a plan to improve listening skills
  • Practicing techniques in real-world scenarios

Why Choose Us

Leading UK-based global training provider since 1995.

Experience The Art of Listening in Singapore through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Singapore or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience The Art of Listening through face-to-face Classroom Based training in Singapore. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange The Art of Listening in Singapore as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Singapore or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

The Art of Listening Training Course in Singapore Schedule

Join our public live virtual trainings remotely from Singapore. Private group trainings can also be organized at your preferred location in Singapore, around your schedule.

For corporate groups, we can organize this training as an on-site private group.
22 October 2026 (1 Day)
Singapore
SGD 1,300 +TAX
23 October 2026 (1 Day)
Singapore
SGD 1,300 +TAX
31 October 2026 (1 Day)
Singapore
SGD 1,300 +TAX
06 November 2026 (1 Day)
Singapore
SGD 1,300 +TAX
08 November 2026 (1 Day)
Singapore
SGD 1,300 +TAX
14 November 2026 (1 Day)
Singapore
SGD 1,300 +TAX
16 November 2026 (1 Day)
Singapore
SGD 1,300 +TAX
24 November 2026 (1 Day)
Singapore
SGD 1,300 +TAX

Singapore is widely recognized as Asia's leading 'Smart Nation,' serving as a global financial and technology powerhouse with unparalleled infrastructure for IT training and research. Strategically located in the heart of Southeast Asia, it acts as a magnet for international tech talent and investment, supported by the research prestige of the National University of Singapore (NUS) and Nanyang Technological University (NTU). The city-state is a world leader in Cybersecurity, Blockchain, and Data Science, fostering an environment where digital transformation is integrated into every level of society. Our training programs in Singapore are built for a workforce that demands the highest technical standards and strategic insight. We offer advanced certifications in AI, Cloud Engineering, and Digital Governance, ensuring that Singapore continues to set the global benchmark for technological sophistication and excellence in the modern digital era.

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