In this course, you will customise command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces.
This course is designed for experienced Outlook users who need to customise their Outlook environment and use other advanced level tools to work more efficiently and effectively with Outlook 2016.
Send and receive email messages
Reply to and forward email messages
Spell check and add attachments to email
Use Word formatting features
Schedule appointments and meetings
Add, edit and modify a contact
Manage personal tasks
At the end of this course you will be able to:
Modify messages and set global options.
Organise, search, and manage messages.
Manage your mailbox.
Automate message management.
Work with calendar settings.
Manage contacts and groups.
Manage activities by using tasks.
Share workspaces with others.
Manage Outlook data files.
Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings and Options
Topic C: Configure Global Outlook Options
Topic D: Customise the Outlook Interface
Lesson 2: Organising, Searching, and Managing Messages
Topic A: Group and Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items
Lesson 3: Managing Your Mailbox
Topic A: Use the Junk E-Mail Filter to Manage Messages
Topic B: Manage Your Mailbox
Lesson 4: Automating Message Management
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organise Messages
Topic C: Create and Use Quick Steps
Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses
Lesson 6: Managing Contacts
Topic A: Import and Export Contacts
Topic B: Use Electronic Business Cards
Topic C: Forward Contacts
Lesson 7: Managing Activities by Using Tasks
Topic A: Assign and Manage Tasks
Lesson 8: Sharing Workspaces with Others
Topic A: Delegate Access to Outlook Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts
Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back Up Outlook Items
Topic C: Change Data File Settings
This course covers some of the Microsoft Office Specialist exam objectives to help students prepare for the Outlook 2016 Exam