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Microsoft Outlook is the most commonly used communication and diary tool in the world. Many people use it without ever being properly trained in its use. Many people are thrown in at the deep end when expected to suddenly use computers for electronic communication, sometimes with little or no expertise to call on.

QA’s own written in-house course is for just these people. For complete novices or seasoned users wishing to learn the ‘bits’ they’ve never had time to find for themselves… this 1-day course is for you.

The list of topics is fully customisable for single customer dedicated events and can therefore be tailored to exact needs.

This course is suitable for users of Microsoft Outlook versions 2010, 2013, 2016 or 2019. If you're attending at a QA location, the course will be delivered on Microsoft Outlook 2016.

Target Audience

Anyone wishing to learn the skills of Microsoft Outlook for use with any version from and including Microsoft Outlook 2010 to the most up-to-date version.
It is suited to anyone from complete novice to self-taught user of many years looking to work smarter with the world’s most popular electronic communication and diary software.

Please note, this course will include topics of a basic nature right up to obscure options and some advanced techniques.

Before attending this course, delegates should be comfortable with navigating a Windows environment and using a Mouse and Keyboard. They DO NOT necessarily need to have used Microsoft Outlook before, although general knowledge of using an email system and/or electronic communication systems is desirable.

Dual monitor setup is required for when attending this course via the QA Attend from Anywhere delivery method.

Attendees will learn how to:

Create emails and email content to an advanced standard
Modify various options to improve use of email and Outlook in general
Store and locate email in smart, efficient ways
Use the Calendar to manage their own schedules and those of others
Create and manage meeting invites
Create, manage and assign Tasks
Work with Contacts and Notes

Module 1 - Introducing Outlook

Topic A: The Role of Microsoft Outlook
Topic B: Exploring the Outlook Interface
Topic C: Using Microsoft Outlook Help

Module 2 - Email Basics

Topic A: Create and Send an Email
Topic B: Reading and Responding to Emails
Topic C: Delete Emails
Topic D: Print Emails
Topic E: Using Mail Folders

Module 3 - Additional Email Features

Topic A: Work with Attachments Received and Ones to Send
Topic B: Set Up and Work with the Automatic Reply Feature
Topic C: Create and Modify Signatures
Topic D: Set Email Options on Outgoing Email
Topic E: ‘Flag’ Emails for Follow Up
Topic F: Add Advanced Email Content to Enhance Emails
Topic G: Use Advanced Formatting on Selected Text and Paragraphs

Module 4 - Calendar and Meetings

Topic A: Create an Appointment
Topic B: Create an Event
Topic C: Create a Meeting
Topic D: Manage Meeting Responses
Topic E: Respond to a Meeting Request
Topic F: Create Recurring Calendar Items
Topic G: Share your Calendar and View Other Users’ Calendars
Topic H: Print your Calendar

Module 5 - Tasks

Topic A: Create a Task
Topic B: Modify a Task
Topic C: Assign Tasks to Other Users
Topic D: Keep Track of Assigned Tasks
Topic E: Use the To-Do Bar

Module 6 - Contacts

Topic A: Create a Contact
Topic B: Modify a Contact
Topic C: Manage Contacts
Topic D: Create a Contact Group
Topic E: Sharing Contact Information

Module 7 - Notes

Topic A: Create a Note
Topic B: Modify a Note

Module 8 - Organising Outlook Items

Topic A: Search for an Outlook Item
Topic B: Use ‘Search Folders’
Topic C: Modify the Current View
Topic D: Create and Modify Quick Steps
Topic E: Create and Use Folders
Topic F: Explore, Create and Modify Outlook ‘Rules’

Appendix 1: Email Etiquette

Appendix 2: Outlook Options

Topic A: Modify General Options
Topic B: Modify the Email Options
Topic C: Modify the Calendar Options

Appendix 3: Design Forms

Appendix 4: Keyboard Shortcuts

Please note: QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice t

Microsoft Outlook for Office Training Course in Germany

The Federal Republic of Germany is the second most populous country in Europe and is located in Central Europe. The official language of the country is German. Germany is one of the richest countries in the world. The main exports of the country include motor vehicles and iron and steel products.

Here are some fun facts about Germany:
The fairy tale writer, the Brothers Grimm, came from Germany and wrote many famous stories such as Cinderella, Snow White, and Sleeping Beauty.
Germany is home to the largest theme park in Europe, the Europa-Park.
The famous composer Ludwig van Beethoven was born in Germany.
The Autobahn, the German highway system, is known for having no general speed limit.

Berlin was divided by the Berlin Wall from 1961 to 1989. Known for its street art, Berlin has many colorful murals and graffiti throughout the city. Also, Berlin is home to many famous museums, such as the Pergamon Museum and the Museum Island. Many clubs and bars stay open until the early hours of the morning in this big city.

Another popular city is Munich, which is famous for its Oktoberfest beer festival that attracts millions of visitors every year. Munich is also home to many historic buildings, including Nymphenburg Palace and the Marienplatz town square.

The country's capital and largest city is Berlin, however Frankfurt is considered to be the business and financial center of Germany. It is home to the Frankfurt Stock Exchange, the European Central Bank, and many other financial institutions. Because of its central location within Europe and its status as a major financial hub, Frankfurt is often referred to as the "Mainhattan," a play on the city's name and its association with the Manhattan financial district in New York City.

Frankfurt is also a major transportation hub, with the largest airport in Germany and one of the largest in Europe, Frankfurt Airport. Additionally, it is a popular destination for tourists, with its historic city center, beautiful parks, and vibrant cultural scene.

Some of the top German technology companies like Siemens AG, Bosch, SAP SE, Deutsche Telekom, Daimler AG and Volkswagen has business centers in Frankfurt. The country has a strong tradition of engineering and innovation, and is home to many other world-class technology companies and research institutions.

Tailored to meet the specific needs of Germany, Bilginç IT Academy combines cutting-edge training methodologies with our comprehensive range of Certification Exam preparation courses and accredited corporate training programs. Experience a transformative approach to IT training that will redefine your expectations.

Microsoft Outlook for Office Training in Germany

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Microsoft Outlook for Office Training in Germany

Target Audience

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What You Will Learn

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