Module 1: Getting started
	Identify hardware, software, and operating systems
	Switch on, login and explain possible password constraints
	Identify important keys on the keyboard
	Use and configure the mouse
	Be able to identify different mouse pointers
	 
	Module 2: Working in a Windows environment
	Identify the Start menu, Desktop, and taskbar
	Customise the Start menu and taskbar
	Understand common icons and buttons
	Use Minimize, Maximize and Restore commands
	Resize application windows
	Multitask by splitting the screen and using Snap Layouts
	 
	Module 3: Managing files with File Explorer
	Understand the File Explorer interface
	Describe the difference between local, network and Cloud storage
	Navigate through folders
	Create, rename, and delete folders
	Copy and move files between folders and drives
	Work with a USB sticks/drives
	Work with zip files
	 
	Module 4: Common Microsoft 365 elements
	Understand the common screen elements in Windows applications
	Open, save and close files
	Understand the difference between the Save and Save As commands
	Understand the basics of working with documents and workbooks
	 
	Module 5: Working with Word and Excel essentials
	Create and format a simple Word document
	Use Word’s proofing tools and Print Preview
	Create a simple Excel spreadsheet
	Use Excel’s AutoSum feature
	 
	Module 6: Working with Outlook essentials
	Send an email
	Respond to and forward emails
	Delete unwanted emails
	Create a folder to organise your mail
	Work with attachments
	 
	Appendices (time permitting)
	Browsing the internet
	OneDrive essentials
	Simple troubleshooting and options