Master challenging situations with proven tools and techniques
Communicate with authenticity, clarity and precision
Flex your management and personal style for impactful work relationships
Tailor your approach to motivate and empower different types of people
Apply ethical leadership and set ethical standards throughout your work group
Recognize the role of values in managing and influencing people
Apply the principles of emotional intelligence to elevate you to a new level of effectiveness
There are no prerequisites for this course.
Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude, and commitment to shared goals.
Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.
You’ll learn how to:
Motivate every member of your team—even if they don’t share your values
Use positive and corrective feedback to turn problem employees around and maximize productivity
Apply the most relevant conflict resolution style to eliminate friction
You’ll also get:
Practice adapting your style using case studies
Personal feedback from the instructor and peers
Pre- and post-seminar assessments
Tune-up materials to review what you’ve learned after the event
And additional resources to maximize your training goals
Learning Objectives
Appreciate How the Role of Manager Has Changed in Today’s Organizations
Recognize the Role of Values in Managing People
Describe the Importance of Ethical Leadership
Identify How Your Organization’s and Workgroup’s Culture Shapes the Behavior of the People You Work With
Assess Your Management and Personal Style and Adjust It to Different Situations
Adopt the Approach Needed to Motivate Different Types of People
Communicate Effectively with Those You Manage
Apply the Principles of Emotional Intelligence to Achieve Greater Effectiveness
Use Feedback to Improve Performance and Manage Difficult Employees
The Experience of Being a Manager in Today’s Organization
Recognize How Economic and Social Trends Have Changed the Manager’s Role
Define “Successfully Managing People”
Discuss and Illustrate Specific Challenges You Face When Motivating Others in Today’s Organization
Organizational Culture and Ethical Leadership
Define “Values” and Recognize Their Source
Identify Ways in Which Values Impact Work Life and Productivity
Identify the Values Conflicts in Yourself, in Others, and in the Organization
Recognize How Values Inform an Organization’s Culture
Define “Ethics” and Recognize the Manager’s Role in Setting Ethical Standards for Employees
Personal Styles: DiSC®
Determine Your Own Personal Profile (DiSC® Profile)
Gain Insight in to the Strengths and Limitations of Your DiSC® Profile
Use Behavioral Cues to Determine Others’ Personal Styles
Gain Insight into How to More Effectively Work with Other Personal Styles
Motivating Those You Manage
Define “Motivation” and Identify the Important Factors in Motivation and Employee Engagement
Understand Pre-Movitators, Demotivators, and Motivators
Differentiate Between Motivation and Engagement
Tailor Your Motivational Efforts to Individuals and Situations
Employ Motivational Strategies to Delegate for Engagement
Delegation
Identify the Different Delegation Styles, and Recognize How and When to Use the Guidelines
Evaluate Employees and Situations, and Determine the Appropriate Delegation Style
Appreciate the Importance of Openness to Trying New Delegation Styles with Employees, as Appropriate
Communication Skills for Managers
Use Positive Feedback to Improve Employee Commitment and Strengthen the Team
Effectively Deliver Corrective Feedback
Deal with Difficult Employees
Emotional Intelligence
Define “Emotional Intelligence”
Describe the Competencies of Emotional Intelligence
Develop a Strategy for Improving Your Emotional Intelligence
Manage and Adapt the Emotional Behaviors You Exhibit That Impact Your Leadership and the Team Environment
Integrate Empathy to Promote Strong Relationships
Sınıf eğitimlerimizi İstanbul, Ankara ve Londra ofislerimizde düzenlemekteyiz. Kurumunuza özel eğitimleri ise, dilediğiniz tarih ve lokasyonda organize edebiliriz.