NetApp ONTAP Hardware Troubleshooting - Partners Only Training in United States of America

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 3 Days
  • Level: Fundamentals
  • Price: From USD 3,900 +TAX
  • Upcoming Date:

Discover the tools and techniques of NetApp® ONTAP® hardware analysis and troubleshooting. Learn to triage and gather the right data for all hardware cases, to work 60% to completion with no help, and to properly frame and get assistance to resolve the remaining 40%.



Prerequisites

• Technical Support Engineer New Hire OnRamp Program

• Three months of experience taking support calls

• FAS, AFF, and ASA web-based training


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

• Troubleshoot system controllers, power supplies, fans, and add-in cards

• Troubleshoot storage shelf issues

• Troubleshoot disk failures

• Identify high availability issues

• Analyze RAID issues

• Identify troubleshooting tools

Training Outline

This course includes the following modules, lessons, and exercises:

Module 1: Storage controller

Lessons

• System categories

• Storage controller components

• System memory

• Fans, PSUs, and LEDs

• SP and BMC

• Model-specific I/O expansion

• Add-on cards

• HA interconnect

Exercises

Discovering storage controller attributes

Module 2: Storage

Lessons

• Storage shelves

• Shelf components

• Shelf cables

• Disk drives and IOMs

• Shelf cabling

• Shelf protocols

• Logs

Exercises

Documenting system cabling

Module 3: Disks

Lessons

• Disk types

• Disk interfaces

• Encryption

• Disk ownership

• Common disk issues and error recovery

• Maintenance Center

Exercises

Managing a disk

Module 4: RAID

Lessons

• ONTAP RAID types

• RAID reconstruction

• Drive spares

• ADP

• RAID labels

• RAID and media scrubbing

• ASA r2

Exercises

Recovering RAID

Module 5: High availability

Lessons

• NVRAM mirroring

• Mailbox disks

• Failover and giveback

• Disk ownership

• Nonmaskable Interrupts and hardware panics

Exercises

Performing takeover and giveback

Module 6: Cluster high availability

Lessons

• Quorum and replicated databases

• Cluster high availability

• Epsilon

• Cluster switches and network connectivity

• Switch vendor support

Exercises

Investigating cluster connectivity issues

Module 7: Firmware

Lessons

• Automatic System Manager firmware updates

• Disk firmware upgrades

• IOM firmware upgrades

• SP and BMC firmware

• BIOS upgrades and issues

• Add-on PCIe card firmware upgrades

Exercises

Performing firmware validation

Module 8: AutoSupport

Lessons

• AutoSupport

• Automatically created cases

Exercises

Uploading AutoSupport messages manually

Module 9: Tools

Lessons

• Fix It

• Dexter

• Active IQ

• Hardware Universe and IMT

• Net2

Exercises

Using support tools

Using Net2

Why Choose Us

Leading UK-based global training provider since 1995.

Experience NetApp ONTAP Hardware Troubleshooting - Partners Only in United States of America through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from United States of America or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience NetApp ONTAP Hardware Troubleshooting - Partners Only through face-to-face Classroom Based training in United States of America. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange NetApp ONTAP Hardware Troubleshooting - Partners Only in United States of America as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in United States of America or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!

NetApp ONTAP Hardware Troubleshooting - Partners Only Training Course in United States of America Schedule

Join our public courses in our United States of America facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
26 October 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
03 November 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
09 November 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
19 November 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
26 November 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
05 January 2027 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
21 February 2027 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX
05 March 2027 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 3,900 +TAX

The United States continues to define the global frontier of technology and innovation, serving as the home to the world's most influential tech titans. From the legendary Silicon Valley and San Francisco Bay Area to emerging hubs like Austin, Seattle, and the Silicon Alley in New York, the US ecosystem remains unparalleled. Top-tier institutions such as MIT, Stanford, and Carnegie Mellon provide the research backbone for breakthroughs in Artificial Intelligence, Quantum Computing, and Cybersecurity. Our training programs are meticulously aligned with these industry-leading standards, ensuring that professionals can navigate the complexities of the modern digital landscape. We bridge the gap between academic theory and high-stakes corporate execution in the most competitive tech market on Earth.

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