NetApp ONTAP Hardware Troubleshooting - Partners Only Training in United States of America

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 3 Days
  • Level: Fundamentals
  • Price: From USD 4,050 +TAX
  • Upcoming Date:
  • UK Based Global Training Provider

Discover the tools and techniques of NetApp® ONTAP® hardware analysis and troubleshooting. Learn to triage and gather the right data for all hardware cases, to work 60% to completion with no help, and to properly frame and get assistance to resolve the remaining 40%.



Prerequisites

• Technical Support Engineer New Hire OnRamp Program

• Three months of experience taking support calls

• FAS, AFF, and ASA web-based training

We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
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Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
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3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

• Troubleshoot system controllers, power supplies, fans, and add-in cards

• Troubleshoot storage shelf issues

• Troubleshoot disk failures

• Identify high availability issues

• Analyze RAID issues

• Identify troubleshooting tools

Training Outline

This course includes the following modules, lessons, and exercises:

Module 1: Storage controller

Lessons

• System categories

• Storage controller components

• System memory

• Fans, PSUs, and LEDs

• SP and BMC

• Model-specific I/O expansion

• Add-on cards

• HA interconnect

Exercises

Discovering storage controller attributes

Module 2: Storage

Lessons

• Storage shelves

• Shelf components

• Shelf cables

• Disk drives and IOMs

• Shelf cabling

• Shelf protocols

• Logs

Exercises

Documenting system cabling

Module 3: Disks

Lessons

• Disk types

• Disk interfaces

• Encryption

• Disk ownership

• Common disk issues and error recovery

• Maintenance Center

Exercises

Managing a disk

Module 4: RAID

Lessons

• ONTAP RAID types

• RAID reconstruction

• Drive spares

• ADP

• RAID labels

• RAID and media scrubbing

• ASA r2

Exercises

Recovering RAID

Module 5: High availability

Lessons

• NVRAM mirroring

• Mailbox disks

• Failover and giveback

• Disk ownership

• Nonmaskable Interrupts and hardware panics

Exercises

Performing takeover and giveback

Module 6: Cluster high availability

Lessons

• Quorum and replicated databases

• Cluster high availability

• Epsilon

• Cluster switches and network connectivity

• Switch vendor support

Exercises

Investigating cluster connectivity issues

Module 7: Firmware

Lessons

• Automatic System Manager firmware updates

• Disk firmware upgrades

• IOM firmware upgrades

• SP and BMC firmware

• BIOS upgrades and issues

• Add-on PCIe card firmware upgrades

Exercises

Performing firmware validation

Module 8: AutoSupport

Lessons

• AutoSupport

• Automatically created cases

Exercises

Uploading AutoSupport messages manually

Module 9: Tools

Lessons

• Fix It

• Dexter

• Active IQ

• Hardware Universe and IMT

• Net2

Exercises

Using support tools

Using Net2

Why Choose Us

Experience NetApp ONTAP Hardware Troubleshooting - Partners Only in United States of America through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from United States of America and worldwide, with flexible planning options for individual and corporate training needs.

Experience NetApp ONTAP Hardware Troubleshooting - Partners Only in a focused classroom environment in United States of America. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite NetApp ONTAP Hardware Troubleshooting - Partners Only in United States of America solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.
Contact us for more detail about our trainings and for all other enquiries!

NetApp ONTAP Hardware Troubleshooting - Partners Only Training Course in United States of America Schedule

Join our public courses in our United States of America facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
31 August 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 4,050 +TAX
03 November 2026 (3 Days)
New York, San Francisco, Austin, Seattle, Chicago
USD 4,050 +TAX

The United States continues to define the global frontier of technology and innovation, serving as the home to the world's most influential tech titans. From the legendary Silicon Valley and San Francisco Bay Area to emerging hubs like Austin, Seattle, and the Silicon Alley in New York, the US ecosystem remains unparalleled. Top-tier institutions such as MIT, Stanford, and Carnegie Mellon provide the research backbone for breakthroughs in Artificial Intelligence, Quantum Computing, and Cybersecurity. Our training programs are meticulously aligned with these industry-leading standards, ensuring that professionals can navigate the complexities of the modern digital landscape. We bridge the gap between academic theory and high-stakes corporate execution in the most competitive tech market on Earth.

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