Behaviour Versatility Training in South Africa

  • Learn via: Classroom
  • Duration: 1 Day
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

To increase performance we must increase our versatility skills and our ability to target techniques and approaches.


None.

Delegates will learn:

  • How to recognise and use behaviour styles to build relationships and improve effectiveness.
  • How to improve interpersonal skills and consolidate previous training.
  • How to cross-matrix Transactional Analysis with Behaviour Analysis for better relationships and the targeting of approaches and techniques.

INTRODUCTION, AGENDA, AIMS

BEHAVIOUR VERSATILITY (8 topics)

  • Self discovery questionnaire
  • Understanding different behaviour styles
  • Identifying different behaviour styles
  • Predicting behaviour
  • Recognising behaviour indicators
  • Early indicators - before any meeting
  • Modifying our behaviour to match the other person
  • Exercise, Discussion

A VERSATILE MEETING (7 topics)

  • Modifying the sales process to meet the other person's needs
  • Modifying how we open the meeting
  • Modifying how we obtain information
  • Modifying how we present our solution/ideas
  • Modifying how we seek agreement
  • Modifying how we handle objections
  • Exercise, Role-Play, Discussion

TRANSACTIONAL ANALYSIS (7 topics)

  • Self-Discovery questionnaire
  • Understanding the different ego states present in a conversation
  • Controlling the ego states to ensure a productive outcome
  • Using Transactional Analysis in the sales process
  • Using Transactional Analysis to target techniques
  • Using Transactional Analysis with Behaviour Analysis
  • Exercise, Role-Play, Discussion

SUMMARY, ROUND-TABLE, PERSONAL ACTION PLAN



Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

12 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
19 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
12 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
19 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
17 March 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
01 April 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
02 April 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
03 April 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom
Behaviour Versatility Training Course in South Africa

Formerly known as Union of South Africa, now officially known as Republic of South Africa is the Southernmost country in Africa. South Africa's population is over 60 million people, which makes the country the world's 23rd-most populous nation. South Africa has three capital cities: executive Pretoria, judicial Bloemfontein and legislative Cape Town, while the largest city is Johannesburg. The official languages of South Africa are Afrikaans, English, Ndebele, Pedi, Sotho, Swati, Tsonga, Tswana, Venda, Xhosa and Zulu.

South Africa can be rainy from November to February, so the best time to visit South Africa is from May to September. Despite the rainy season South Africa is a year-round destination, with varying regional climates. Blyde River Canyon, Durban, Drakensberg, Kruger National Park and of course, Cape Town are the tourist attractions of the country.

Expand your IT knowledge with our comprehensive range of courses, including programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our skilled instructors will facilitate hands-on training and share practical insights, all conveniently conducted at your preferred location within South Africa.
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