We can host this training at your preferred location. Contact us!
Upcoming Training
21 June 2023
1 Day
To increase performance we must increase our versatility skills and our ability to target techniques and approaches.
None.
Delegates will learn:
How to recognise and use behaviour styles to build relationships and improve effectiveness.
How to improve interpersonal skills and consolidate previous training.
How to cross-matrix Transactional Analysis with Behaviour Analysis for better relationships and the targeting of approaches and techniques.
INTRODUCTION, AGENDA, AIMS
BEHAVIOUR VERSATILITY (8 topics)
Self discovery questionnaire
Understanding different behaviour styles
Identifying different behaviour styles
Predicting behaviour
Recognising behaviour indicators
Early indicators - before any meeting
Modifying our behaviour to match the other person
Exercise, Discussion
A VERSATILE MEETING (7 topics)
Modifying the sales process to meet the other person's needs
Modifying how we open the meeting
Modifying how we obtain information
Modifying how we present our solution/ideas
Modifying how we seek agreement
Modifying how we handle objections
Exercise, Role-Play, Discussion
TRANSACTIONAL ANALYSIS (7 topics)
Self-Discovery questionnaire
Understanding the different ego states present in a conversation
Controlling the ego states to ensure a productive outcome
Using Transactional Analysis in the sales process
Using Transactional Analysis to target techniques
Using Transactional Analysis with Behaviour Analysis
Exercise, Role-Play, Discussion
SUMMARY, ROUND-TABLE, PERSONAL ACTION PLAN
Upcoming Trainings
Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.
