The Design and Build Integrated AI Agent Solutions in Copilot Studio Training course provides practical experience in creating, integrating, and managing AI agents that support enterprise business processes using Microsoft Copilot Studio.

Through this training, participants will:

  • Learn to design and configure AI agents using Microsoft Copilot Studio and the GitHub Copilot harness to meet business requirements.

  • Extend agent functionality through workflows, knowledge sources, tools, and reusable skills.

  • Develop integrations with enterprise systems, Dataverse, Microsoft 365 connectors, and MCP servers.

  • Gain experience designing and managing multi-agent solutions in which multiple agents collaborate on business tasks.

  • Build practical skills in testing, evaluating, publishing, monitoring, and securely managing AI agents.


This three-day training course provides a detailed introduction to designing, developing, integrating, and managing AI agent solutions with Microsoft Copilot Studio, with a particular focus on the GitHub Copilot harness.

Participants will gain hands-on experience creating and configuring agents through natural-language instructions, knowledge sources, tools, and reusable agent skills.

The course examines how agent capabilities can be expanded through workflows and connections to enterprise systems, enabling agents to automate business processes and collaborate with other agents to complete more complex tasks.

It also covers testing and evaluating agent behaviour, publishing agents, monitoring performance, and managing operational requirements. Important considerations relating to security, governance, lifecycle management, and consumption when deploying AI agents within an organisation are also explored.

Throughout the programme, hands-on exercises allow participants to configure, connect, and test agents using the low-code development environment in Copilot Studio, applying the concepts to practical business scenarios.


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

Participants should have foundational knowledge and practical experience in the following areas:

  • Hands-on experience creating, configuring, and testing agents in Microsoft Copilot Studio.

  • A basic understanding of generative AI and how AI agents operate using instructions, knowledge sources, and tools.

  • Familiarity with Microsoft Power Platform, including environments, solutions, and connectors.

  • Basic knowledge of workflow automation, such as Power Automate or Copilot Studio workflows.

  • Confidence using Microsoft 365 applications and navigating cloud-based configuration interfaces.

  • An understanding of authentication, APIs, and structured data is helpful but not mandatory.

Programming experience is not required.

Who Should Attend

This course is suitable for professionals who want to develop more advanced and integrated AI agent solutions using Copilot Studio.

  • Power Platform Makers: Professionals looking to expand their development skills into integrated AI agent solutions.

  • Copilot Studio Makers: Individuals with existing agent development experience who want to explore advanced capabilities.

  • Functional Consultants and Technical Business Analysts: Professionals responsible for designing and implementing AI-assisted business processes.

  • Solution Designers and Technical Specialists: Individuals interested in multi-agent architectures, agent integration, and operational management.

What You Will Learn

By the end of this course, participants will be able to:

  • Explain the different agent harnesses available in Copilot Studio and select appropriate development approaches for specific business scenarios.

  • Design and configure instruction-driven AI agents using the GitHub Copilot harness.

  • Extend agent capabilities through knowledge sources, tools, and reusable skills.

  • Create and integrate workflows that automate business processes while supporting human decision-making.

  • Select suitable integration methods for connecting agents to enterprise systems, connectors, and MCP servers.

  • Design multi-agent solutions and configure delegation and collaboration between connected agents.

  • Test and evaluate agent behaviour, including knowledge grounding, tool selection, and task delegation.

  • Publish agents to supported Microsoft channels and validate their operation within organisational environments.

  • Monitor agent performance and identify areas for ongoing improvement.

  • Explain the security, governance, lifecycle management, and consumption considerations involved in deploying AI agent solutions within an organisation.

Training Outline

Module 1 – Design and Configure AI Agents

This module introduces agent architectures, the GitHub Copilot harness, and the configuration of agents to meet specific business requirements.

Key Topics:

  • Understanding agent architecture and the GitHub Copilot harness

  • Configuring agent instructions and behaviour to align with business requirements

  • Working with environments and solutions in Copilot Studio

  • Configuring identity, memory, and safety settings for agents

  • Creating and using reusable agent skills to simplify development

Module 2 – Extend Agents with Workflows

Explore how Copilot Studio workflows can automate business processes and enable agents to perform more advanced tasks.

Key Topics:

  • Understanding workflows in Copilot Studio and their role in automation

  • Creating workflows to automate business tasks and processes

  • Integrating Dataverse data and Microsoft 365 connectors

  • Incorporating approval processes and human interaction into workflows

  • Testing and troubleshooting workflows to improve reliability

Module 3 – Integrate Knowledge and Tools

Learn how to connect agents to enterprise information, external services, and tools to expand their capabilities and support business operations.

Key Topics:

  • Configuring enterprise knowledge sources for agent access

  • Connecting agents to Dataverse and external services to extend functionality

  • Exploring Model Context Protocol (MCP) servers and integration approaches

  • Configuring tools and connector actions to enable agent capabilities

  • Testing knowledge retrieval and tool selection to validate agent performance

Module 4 – Build Multi-Agent Solutions

Examine multi-agent architectures and collaboration mechanisms that allow multiple AI agents to coordinate and complete shared business tasks.

Key Topics:

  • Understanding multi-agent architectures and their practical applications

  • Creating specialist agents for specific business tasks and processes

  • Configuring agent delegation and collaboration to support task completion

  • Integrating workflows with specialist agents for complex business scenarios

  • Testing end-to-end multi-agent scenarios to verify effective collaboration

Module 5 – Evaluate, Publish, and Manage Agents

Learn how to assess agent quality, deploy agents to organisational channels, and manage their ongoing operation.

Key Topics:

  • Evaluating agent responses and behaviour for quality assurance

  • Testing knowledge grounding and tool execution to verify accuracy

  • Publishing agents to Microsoft Teams and Microsoft 365 channels

  • Monitoring agent activity and performance to support continuous improvement

  • Understanding security, governance, and consumption considerations for agent deployment

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Design and build integrated AI agent solutions in Copilot Studio in United Arab Emirates through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from United Arab Emirates or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Design and build integrated AI agent solutions in Copilot Studio through face-to-face Classroom Based training in United Arab Emirates. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Design and build integrated AI agent solutions in Copilot Studio in United Arab Emirates as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in United Arab Emirates or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.
Contact us for more detail about our trainings and for all other enquiries!